Gillespie Handyman Services

Handyman Services
Ottawa ON K2C0Z9
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Gillespie Handyman Services
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83%

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Reviews by rating (past 12 months)

Reviews for Gillespie Handyman Services

Average customer rating:
8.6 10 (26 reviews)

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ETC91 in Ottawa
ETC91 in Ottawa
2 reviews Ottawa, ON
0/10

Shower re-caulking

A very poor experience with Gillespie from the perspectives of workmanship and customer service. We hired them to re-caulk our shower, which had been leaking. After being quoted for a job that they said would take a few hours, Ryan (the owner) came and went, removing old caulking and applying new stuff in under 40 minutes. Once dry, an inspection of the work showed some gaps, which we requested be fixed. Upon returning, Ryan was quite rude, asking "you called us back for THIS?". Again rushed, he quickly patched the gap inside the shower, and stated that the other areas with gaps or excessive application (in his words) "didn't matter" because "you can't have it look good and not leak". Of course, it is perfectly possible for a skilled worker to apply caulking evenly, in a way which is functional and not an eyesore. To top it all off, Gillespie quoted us on a job which would (and probably should) take a few hours, and of course charged the full quoted amount despite the fact that it was done in a rushed 40 minutes and was unsatisfactory. I would warn other prospective clients that in our experience this company has neither an interest nor the ability to provide high-quality work. A real let-down.

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Susana de la Fuente in Gloucester
Susana de la Fuente in Gloucester
1 review Ottawa, ON
10/10

Repairs for a shed

The wind storm made my shed tilt and the doors were blown out. Gillespie handyman my a fantastic job fix in it to perfection. I will gladly recommend this company.
Susana de la Fuente

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Relic in Cumberland
Relic in Cumberland
1 review Ottawa, ON
10/10

Repaired Fasica

Great service, excellent company to work with. They were fast and delivered the work as promised and at the price quoted. I would definitely recommend them and use them again.

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laurenarmstrong
laurenarmstrong
1 review Ottawa, ON
10/10

Basement renovation, soffit ventilation, deck construction

Every time we have used Gillespie’s services we have been completely satisfied. Ryan always has great ideas and has talked us out of some of our own “bad ideas”. Service is always fast, professional and completed on time. We highly recommend them.

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Ryan
Ryan
1 review Ottawa, ON
10/10

Deck build, basement renovation and multiple other repairs and consulting

Ryan and his team are incredibly experienced and have saved us a great deal of money over a variety of jobs. Ryan has an ability to see things and provide guidance that few other in the industry can. He has provided us fabulous advice and guidance on how to solve and finish a multitude of jobs around our house. He and his team are prompt, hard working and efficient! They have extended our living space with a beautiful deck (built in a day) and most recently finished our basement in record time! I would strongly recommend them for any work around the house.

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BFRockland
BFRockland
1 review Clarence Rockland, ON
10/10

Deck replacement

Our old deck was badly weathered and underbuilt for it size. We got a number of quotes for its removal and replacement but selected Gillespie because they included all the features we were looking for and pile foundations, not blocks. The Job took longer than anticipated due to unforeseen rock bu the result was worth it. The deck looks great, and is solid underfoot.
I have already recommended Gillespie to my neighbours.

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M. P.
M. P.
1 review Ottawa, ON
10/10

Composite Deck - Complete New Build

The entire experience with Gillespie was very positive and professional. We had several companies to come check out our yard and chat with us before picking a contractor. Gillespie was by far the one that seemed to actually care the most; we described what we wanted and what we hoped to get, and Ryan actually challenged us with a few questions and a few scenarios rather than just giving us a price. For example, he actually recommended that we build a smaller deck than we intended because, in his professional opinion, the extra space we’d be getting wouldn’t be useful so we’d essentially be paying more for nothing. He was completely right. We also originally wanted a bench built into the railing and he advised against it; he said he’d certainly build it for us if that’s what we really wanted but that, in his opinion, no built-in bench is ever really comfortable and so people generally wind up not using them and regretting the extra cost. We never got the impression that he was trying to make the job easier for himself; rather, we got the impression that he actually cared that we’d get something that we’d actually love and fully enjoy. He also counselled us on colours (too dark lots of sun = burning hot on the feet), material (certain finishes wet dew or rain = very slippery), etc. There were a lot of little things like that none of the other companies ever got into. They just priced it out and gave us a quote.

Throughout the build (which took no time), the project manager always responded quickly, with lots of advice and pictures for inspiration, etc. She also adjusted the quote, work order, or invoice accordingly as necessary and was readily available to answer questions.

In sum, Gillespie took our project seriously, completed the work quickly and well, they gave us excellent customer service and we were very happy with the experience. We now have a gorgeous composite deck and we look forward to using it next year!

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Company Response

Thank you so much for your review of your experience with us. Working with you to build your deck was a pleasure, and we are very happy to hear you are pleased with the result!

Elisabeth I.
Elisabeth I.
1 review Ottawa, ON
10/10

Purchase and installation of screen door

Friendly, knowledgeable, accommodating. and very reliable. Easy to book as well as easy to pay.

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Company Response

Appreciate the review, it's always a pleasure helping with your repairs. Please call us anytime

richie a.
richie a.
2 reviews Ottawa, ON
10/10

Replacement of deck

We were very pleased with the work done, as well as their prompt replies to emails and professional yet friendly manner. Ryan alerted us to a foundation problem with a cellar wall when he removed the old deck and helped us remedy what would have become a future big problem. Many thanks for a job well done.

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Company Response

Thank you very much for taking the time to review our work, it was a pleasure doing your deck for you.

Howard T.
Howard T.
1 review , ON
10/10

Deck

The work was exceptional and I would highly recommend. The craftsmanship and interfaces with the owner was great.

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Company Response

Thank you Howard for taking the time to review our work, it was a pleasure building your deck for you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gillespie Handyman Services

For 15 years, Gillespie Handyman Services has been serving commercial and residential customers in Ottawa and throughout the National Capital Region. We are a unique company in the market as our experience cuts across disciplines – we’ve done it all, and we’re ready to bring that knowledge and experience to your next job!

What Sets Us Apart:

We pride ourselves on several core principles that we bring to work with us each and every day:

We deliver premium service – both in the quality of our work, and our commitment to high-quality customer service.

We work with you every step of the way to deliver a solution that truly solves your needs – whether it’s a quick fix that just requires some know-how, or a larger project that you need completed on-time and on-budget.

We come into your home or commercial location on your terms. We show up on time, we conduct ourselves professionally, and we meet your expectations without exception.

CATEGORIES
Handyman Services, Decks, and Siding
SERVICES
Residential and Commercial services - Soffits, Fascia, & Siding Repair Eavestrough Cleaning & Repairs Concrete Repairs and Parging Interior & Exterior Painting Flooring & Tiling Installation & Repair Drywall Repair & Installation Basement Finishing
SPECIALITIES
Commercial and Residential Handyman Services
WEBSITE
https://www.gillespiehandyman.com/
PAYMENT METHOD
We accept cash or credit cards, and payments can be made online for convenience.
WRITTEN CONTRACT
Yes
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