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It was our pleasure to help!
Hello,
Thank you very much for taking the time to write a review. We're happy to hear that you had a great experience working with us!
Best,
The Gillespie Handyman Team
Hello Joan,
Thanks for taking the time to leave a review. Great to hear that everything went well and our team members were professional.
Best,
The Gillespie Handyman Team
We apologize for the inconvenience you've experienced and appreciate you bringing this matter to our attention. We understand the frustration that can arise from delays, and we want to assure you that we take your feedback seriously.
During busy seasons, our schedule is often full, and we may not always be able to accommodate everyone as promptly as we'd like. We acknowledge that, in your case, we required extra time before initiating your job. After you communicated your decision to cancel the job, we promptly processed your deposit refund.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding.
TERRIBLE WORKMANSHIP AND COMPANY RESPONSE
While we acknowledge there are some variations in our perspectives about the scope of work completed, we always consider feedback as a valuable chance to improve our services and address any areas where we may fall short. That said, we respectively choose not to comment further on this specific matter.
Basement renovation, soffit ventilation, deck construction
For over 15 years, Gillespie Handyman Services has been serving commercial and residential customers in Ottawa and throughout the National Capital Region. We are a unique company in the market as our experience cuts across disciplines – we’ve done it all, and we’re ready to bring that knowledge and experience to your next job!
What Sets Us Apart:
We pride ourselves on several core principles that we bring to work with us each and every day:
We deliver premium service – both in the quality of our work, and our commitment to high-quality customer service.
We work with you every step of the way to deliver a solution that truly solves your needs – whether it’s a quick fix that just requires some know-how, or a larger project that you need completed on-time and on-budget.
We come into your home or commercial location on your terms. We show up on time, we conduct ourselves professionally, and we meet your expectations without exception.