If I could give more than 10 stars here, I would. Alex at Reliable Roofers basically rescued me from a disaster.
After hiring a different company to do my roof, they did a bait-and-switch in the middle of the job, essentially saying that the job was going to cost 3x what I had originally been quoted.
I called Reliable roofers to get their opinion, and spoke with Alex. After seeing photos, he offered to come to the site to have a look. He did NOT try to sell himself for the job, and basically told me what needed to actually be done, and even agreed to help advocate on my behalf for what was clearly a job gone wrong.
He came to the site several times, without charging me, as he was also disappointed that an unscrupulous company was trying to take advantage. After all, most people don't know anything about their roofs, and certainly don't know how to check on the work.
Eventually, I ended up letting go of the other company, and had Alex repair and finish the job that was being done. He took care of the switch, and even helped me negotiate with the previous roofer. I want to reiterate that Alex was not trying to get this job, he simply wanted to help.
His crew was timely, friendly, informed, hard-working... and Alex was also on site to supervise.
Alex went out of his way to help a stranger when there was no benefit to him, and was extremely honest about what work needed to be done. His prices were also very reasonable.
I will highly recommend Alex and Reliable Roofers to any friends and family alike.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you so much