After spending a year meeting with different underpinning contractors, I hired Farshad and his crew to underpin my 100 year-old, detached, 3-storey house in West Toronto.
Underpinning (800 sq/ft basement) an old house with water flowing through it is a job that requires a lot of expertise! I had plenty of anxiety leading up to hiring. Hiring 24/7 Pros gave me peace of mind.
Throughout the process Farshad consistently replied to my questions in a friendly, prompt, and professional manner. His communication with me, the client, and also the neighbours was exceptionally professional from start to finish. He delivered on his word at every point along the way.
The job included 3 structural walls to be replaced with steel I-Beams. One of these structural walls supported the entire brick face of the front of the house. I had concerns about this because before hiring an underpinner I spoke to multiple contractors who warned me of the complications (and expenses) that could arise when replacing this wall with an I-Beam. I expressed these concerns to Farshad before hiring him. He talked me through it and showed me examples of similar jobs that he'd completed. Farshad replaced this structural wall with no delays or additional expenses to me even though there were unforeseen complications that arose, as is inevitable with a 100 year-old house.
The 24/7Pros crew was friendly, respectful, and mindful of my neighbours in order to minimize any inconvenience that the underpinning might cause to them. COVID and long stretches of unusually intense summer heat added unexpected challenges. Ron, Arman, and the 24/7 Pros crew showed up and did the work safely and professionally. No excuses, ever.
I highly recommend 24/7 Pros. They delivered all that was agreed upon in the contract AND THEN SOME! When Farshad and his crew are working at your home you can expect to be greeted in the morning with a warm and genuine "Good morning" and on occasion some friendly, always positive, humour. It was a pleasure working with Farshad, Ron, Arman, and the 24/7 Pros crew! These guys really live up to the company name...they're true professionals!!!
- Company Response
Ross, it was a pleasure working for you. My crew and I, appreciate all the kind words you stated for 24/7pros. We are very proud and pleased that our work was to your standard. 24/7pros takes pride in every job we do and we try our best to accomplish all of our client needs. We are happy to have been part of your project and we wish you all the best.