I fell victim to the same trap as most of the other posters on this site. I scheduled a service call for my washing machine and was told it would be $80 for the service call. The tech spent a total of 5 minutes in my home, told me what I already knew, and then charged $280 for the labour to install the new part we needed.
Of course the fine print says otherwise but that doesn't change the fact that they verbally misrepresented what the charge was for. I tried to resolve the dispute amicably but they dodge calls and are unresponsive, so next stop is to report them to the BBB and file suit in small claims court on the basis of fraudulent or negligent misrepresentation.
For the other victims on the site keep in mind you have 2 years from the date the dispute arose to file a claim under the statute of limitations.
- Approximate cost of services:
- $280.00