Appliance Repairman

Same story as others here. Technician came promptly, dismantled stove, charged 350.00, says it needs parts and here I sit a week later after several phone calls with no stove to use and no parts on the horizon. "They are having trouble sourcing the parts". It's a 9 year old stove. Can that be so difficult for an appliance repair place? Don't use them.