All the sales tactics that give the repair industry a bad name. In short you have to commit to an excessive labour charge, forget getting your call out fee being waived as it is just rolled into an excessive labour charge. Then within minutes of agreeing to the $280 labour charge they tell you that you need a part which they realistically could have established within the initial inspection. They can sell you the part, but it turns out to be twice the cost if you had gone to the manufacturer. At that point you are already heavily committed to the labour...then in spite of having been told not more part safe necessary a further part has to be ordered, and so it goes. The basic call out should cover establishing the total cost of repair. Technically not as competent as I would have expected and certainly lacking integrity in their approach to their customer. Strongly suggest you look elsewhere for repair work.
- Approximate cost of services:
- $450.00