Jamison Furnace Ltd

Heating & Air Conditioning
Suite 307, 919 Centre Street NW Calgary AB T2E 2P6
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97%

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Reviews by rating (past 12 months)
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Reviews for Jamison Furnace Ltd

Average customer rating:
9.8 10 (111 reviews)

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Barry Postma from Calgary
Barry Postma from Calgary
4 reviews Calgary, AB
10/10

A/C service

Have used Jamison in the past and get great service as always! Kurt was prompt and got right to work diagnosing the problem and fixing it. Our A/C wasn`t getting cold enough but works excellent now. We use Jamison for all of our HVAC needs and will continue to do so in future.

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Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace motor replacement

Great service. Curt is extremely knowledgeable and only provided the service I need at a fair price and did not try to upsell on extras (like all of the other companies out there). At the end of the install, Curt noticed something that didn't quite sound 100% right. Told me to monitor and he would come back an replace if it did not correct once the furnace had warmed up. Would definitely recommend to use this company again

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Company Response

Well I can't control (and thus can't guarantee) whether or not the brand-new-straight-from-the-original-equipment-manufacturer motor comes out of it's box working properly or not, but I can ensure that when from time to time that new part is factory-defective, we'll replace it at our expense with another new one that works properly.

Private User
Private User
Private User reviews Calgary, AB
2/10

Furnace & Humidifier repair

Here is my feedback from using company's services:

Positive experience: Knowledgeable, polite.

Negative experience: Inflated materials, nontransparent charge; not punctual (2+ late), unprepared with materials evens so the issues were communicated before the visit that resulted in extra service fee.

I would not recommend this company considering the above.

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Company Response

Sir or ma'am, I'm very sorry to hear that we left you regretting having hired us. It is our sincere intention to ensure that every person who hires us is, in retrospect, happy to have done so and eager to recommend us to others, and they all but always are. In this case we obviously didn't give you the first-rate experience we strive to provide and nearly always achieve. I'd like to make that right, but without knowing who you are I cannot. If you see this message, please reach out to us so we can turn your negative experience with us into a positive one overall.

Curt

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace Repair

Jamison Furnace Ltd is my go-to furnace repair company in Calgary. They aren't trying to upsell you a new furnace, rather you get honest advice about the condition of your furnace and options for repairing or replacing.

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Company Response

Well, we are a service business, and it's hard to be of service to one's community if you're taking advantage of people ;)

Lori C in Calgary
Lori C in Calgary
0 reviews Calgary, AB
10/10

Furnace Repair

Susan was amazing at handling the initial panicked and freaked out state that I was in when my furnace stopped working. I call Curt the 'furnace whisperer'. He sussed out the problem quickly and fixed it just as fast. Both are kind, honest and respectful and I highly recommend them!

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Company Response

Thanks for the kind words, Lori. We certainly do our best to earn such accolades :)

Curt

bdank
bdank
1 review Calgary, AB
10/10

Furnace repair

Had Jamison Furnace in to repair my furnace. The experience was exceptional from arrival to completion. At every step of the way I was informed as to what could possibly be the reason and was shown the part that required replacement. I would hands down use them again and will be recommending to anyone I know who requires furnace cleaning or repair. Thanks Jamison!

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Company Response

Dear Bdank,

You are so welcome! At Jamison Furnace we strive to provide everyone with this level of "exceptional service". Thank you for the lovely review. We look forward to working with you in the future and always value the referrals and recommendations to other folks.

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace LTD

Paul
Paul
2 reviews Calgary, AB
10/10

Furnace Heating project

The service man came and gave us an estimate that far better than any others for value. The job was done on time and on budget. Would recommend this company to anyone

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Company Response

Hi Paul,

Thank you for this review and the recommendation to others. We appreciate you taking the time to submit the review. So glad we could be of service.

Thanks again!
Susan Jamison
Office Manager
Jamison Furnace LTD

Shelley in Calgary
Shelley in Calgary
0 reviews Calgary, AB
10/10

Furnace repair

I had a tech from a different company over to look at the furnace and they quoted me $2100.00 to fix the furnace. Apparently the motherboard and motor needed to be replaced. Called Jamison in the early evening of the same day and asked for them to come give me a second opinion. They were there the next morning and within 10 minutes they figured out that the issue was the flame rod. The Jamison tech also advised me that the previous tech unhooked the pressure switch so our furnace wouldnt come on. Jamison is prompt, knowledgeable, professional, and honest. Dont go any where else, I will be a customer for life and will refer my friends to them. Thanks Jamison!!

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Company Response

Ahhhh just about made me cry Shelley! I am so glad you had the wherewithal to ask for a second opinion. Thanks for taking the time to create this review and help others to find a reputable furnace and air conditioning company.

Sincerely,
Susan Jamison
Jamison Furnace LTD

Ian in Toronto
Ian in Toronto
0 reviews Calgary, AB
10/10

New furnace required?

Was shopping around for furnace quotes after our home inspector suggested our furnace may need replacing. Other companies came by to measure and sell us a furnace The tech with Jamison suggested doing an inspection first. He ran through the entire function of the furnace with me and let me know it was running like a top. Suggested that replacing individual components is much more economical. This type of service goes a long way and guarantees them my business in the future.

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Company Response

Thanks for the great review Ian! We appreciate you taking your time to post it. I remember you calling into the office and saying you needed a new furnace as the home inspector had suggested this. I am so glad you went with the furnace inspection and found your furnace to be "running like a top"! Our technicians do not rush our clients into a new furnace if it is not needed.

Our Jamison Furnace Family is looking forward to being of service to you and your family!

Sincerely,
Susan Jamison
Office Manager
Jamison Furnace LTD

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace repair / reset

Curt is very reliable, skilled and efficient. It's always a pleasure to deal with him and his office manager, Susan. I respect his approach and advice; he never tries to upsell.

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Company Response

Thank you so much for taking the time to post this review. Curt has close to 20 years in the heating, air conditioning and ventilation industry and definitely highly skilled and respected in the profession. His integrity,honesty and reliability are what endears him to our clients. (Well maybe his sense of humour too!) He doesn't upsell. He doesn't encourage clients into a new furnace if it is not needed. So glad we could be of service to you.

Thanks again!

Susan Jamison
Office Manager
Jamison Furnace LTD

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jamison Furnace Ltd

"Good enough" isn't good enough for Jamison Furnace! Our clients deserve more; more proficiency, more product quality, more craftsmanship, more integrity, more attention to detail, and more customer service, which all add up to more value. At Jamison Furnace, YOUR needs come first, not our bottom line. Allow us the privilege of serving you and your family, and experience our high standards of craftsmanship, value, and exceptional customer service.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnace, Air Conditioning, Garage Heater, Humidifiers, Thermostat, Ductwork, HRV (Heat Recovery Ventilators), and Ventilation Equipment
SERVICES
Sales, design, installation, maintenance, repair, and replacement for residential heating, cooling, and ventilation systems and equipment.
BRANDS
We use Goodman brand equipment as our house brand for furnaces and air conditioners, and Sterling for our garage heaters, as we've found these brands to exceed our high standards for product quality, product support, and price point, thus in our eyes providing the most value for our clients. It's worth noting that while there are about 30 equipment brand names in the North American residential heating and cooling market, these 30 brands are being owned and produced by 6 corporations, creating an illusion of choice for consumers, as opposed to true choice. These days, purchasing a brand with brand recognition buys you that alone, as the major brands who earned a quality reputation over the second half of the last century have been simply coasting on that reputation for the past 20+ years, as opposed to actually living up to it.
SPECIALITIES
Residential HVAC (Heating, Ventilation, & Air Conditioning). We service and maintain all makes and models of residential HVAC equipment.
WEBSITE
http://www.jamisonfurnace.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
7
RETURN POLICY
We're not happy unless you are.
PAYMENT METHOD
Cheque, Debit/Interac, Visa, Master Card, and eTransfer.
LICENSES
Sheet Metal Worker, Refrigeration & Air Conditioning Mechanic, Plumber, Gasfitter B
MEMBERSHIPS
BBB, BNI, AIT
LIABILITY INSURANCE
Yes
DIPLOMAS
Sheet Metal Worker, Air Conditioning Mechanic, Plumber, Gasfitter B
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$180 Regular / $280 OT
BONDED
Yes
PROJECT RATE
$120/Hour Regular / $180/Hour OT
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Standard Warranties: Furnace & AC - 10-Year Parts, Water Heaters - 6-Year Parts & 8-Year Tank
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