Had five different tasks of varying complexity for Al and he accomplished them all. Comforting to know he is one-man outfit - if I call his number again, he will pick up and he will be here. Was on time, set about his work and let us know what he was planning to do. Plugged away quickly and neatly and got it all done in a reassuring manner. We will call on Al again when we finally do the backsplash.