Hi Ivetta
Thank you for the review. We appreciate that all experiences are represented, and it allows us to showcase our great customer service in action. We understand that your experience was not to your satisfaction however, as you have used our service before you are aware of the service call fee and that yes we do charge for the materials we consume for your project. I understand that we were able to complete al the items on your last to-do list with us without issue, except for the pot rack your provided, which had been opened prior to our arrival and was missing parts. We did attempt with your agreement to hang a pot rack hung with materials we speciality researched and sourced for you. Unfortunately due to the area you wanted the pot rack even with these materials were we unsuccessfully in being able to secure this item to the ceiling for you, it really needed the original parts. I understand this must have been frustrating, which is why you didn't pay your invoice for over a month forcing us to bill you automatically for services rendered.
Please know we are more than happy to return to complete any projects in the future with you as long as it with closed boxes of products.
Thanks
ABOUT US
Odd Job Handyman Services began in 2008 with one man and his truck. It's since grown to be one of the largest and most reliable contractors in Toronto, serving thousands of homeowners and businesses throughout the city. On Feb. 16, 2017, it was one of five handyman services in Ontario to be officially named "Best of 2017" by Homestars, the largest network of home professionals in Canada.
Odd Job offers a wide range of services including drywall, painting, tiling, flooring, millwork, hanging, junk removal, furniture assembly, basic plumbing & electrical and all general repairs. The work performed by Odd Job is covered by a two-year warranty.
The staff at Odd Job is fully licensed, bonded and insured, and every member has been background-and-identity-checked. They're hand-selected from the "best of the best" in local professional circles (each with at least three positive references) and subjected to a series of in-shop tests before they're admitted into the team.
HISTORY
It all started with Justin George, an exceptionally-handy property manager who had great difficulty convincing professional contractors to visit his building for "small jobs." Justin, a red seal tradesman, was so tired of contractors telling him "it wasn't worth their time" that he was forced to take care of most of the repairs and maintenance himself.
He realized he was far from the only person who was in this predicament. There were many people without the time, the tools or the talent to recaulk their shower stall, hang their favourite paintings or repair a few pot lights.
Not everyone trusts the mystery men on Craigslist and Kijiji, and so Justin wanted to provide them a professional option. "It might be a small job, but it's a big deal," Justin said, "People need a company that treats it that way."
Mr. George graduated from George Brown College with a degree in mechanical engineering and from the University of Western Ontario in 2011 with a degree in technological education, manufacturing and construction. He is an Accredited Manufacturing and Construction Educator and a member in good standing of the Association of Certified Handyman Professionals (ACHP). He loves cats, guitar and building things (anything). His most important values are honesty, quality and consistency and his motto is: "There's always a way to get the job done right."
PRICING
We offer a la carte, task-based pricing for all of our standard services. Our extensive experience has given us a tried-and-true system for evaluating the duration and cost for virtually every standard project."
BUSINESS & PROPERTY MANAGEMENT SERVICES
Odd Job also serves many small businesses, including retail stores, office facilities and income properties. Our project manager was a longtime property manager and every member of the team has extensive experience in facilities management. Among the many businesses that trust Odd Job are Shoppers Drug Mart, Holt Renfrew, Burberry, Fresh Restaurants and LensCrafters.
Let us take care of you while you take care of business!