Pro Pool & Spa Ltd.

Swimming Pools, Spas & Hot Tubs
1825 Huron Rd. Petersburg ON N2E 1V8
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HomeStars  >  Swimming Pools, Spas & Hot Tubs in Cambridge  >  Pro Pool & Spa Ltd.  >  New pool install left unfinished with defects
Private User
Private User
Private User reviews Kitchener, ON

New pool install left unfinished with defects

Pro Pool & Spa Ltd.
1825 Huron Rd.
N2E 1V8

I fell hook line and sinker for Al's pitch as he claimed to work closely with the customer one project at a time. After paying my deposit for a new pool I started to see negative reviews. Thinking it was too late we proceeded to have our pool installed by "Pro" Pool and Spa about three months behind schedule (Aug 2017). It would have been better if we just cancelled and lost the deposit. To this day (Oct. 2018) my pool is still unfinished to any reasonable standard. Huge wrinkles in the liner and left the pool without a winter safety cover for a full winter. It also seems like the company has folded with the phone disconnected. So much for the warranty... Nightmare and incompetence from this company. In case Al just took a year off I am posting this warning as their website is still up.

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