I fell hook line and sinker for Al's pitch as he claimed to work closely with the customer one project at a time. After paying my deposit for a new pool I started to see negative reviews. Thinking it was too late we proceeded to have our pool installed by "Pro" Pool and Spa about three months behind schedule (Aug 2017). It would have been better if we just cancelled and lost the deposit. To this day (Oct. 2018) my pool is still unfinished to any reasonable standard. Huge wrinkles in the liner and left the pool without a winter safety cover for a full winter. It also seems like the company has folded with the phone disconnected. So much for the warranty... Nightmare and incompetence from this company. In case Al just took a year off I am posting this warning as their website is still up.