Pro Pool & Spa Ltd.

Swimming Pools, Spas & Hot Tubs
1825 Huron Rd. Petersburg ON N2E 1V8
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Reviews by rating (past 12 months)

Reviews for Pro Pool & Spa Ltd.

Average customer rating:
8.4 10 (7 reviews)

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Hercules in Milton
1 review Milton, ON

Stay away from this Pool company, works great with you (Until they get your money that is, then good luck with any warranty items)

They installed a pool for me less than a year ago. My pool light never worked from day 1. I had to chase the owner for 3 months and he wouldn't take ownership for it. He tried to put the blame on the Landscape Company, saying they must have crushed the conduit and wire with the retaining wall. When I asked Greenscape to come take a look, they realized that Pro Pools had drilled a hole in the conduit and wire with the anchor for the winter cover. Cost me almost $1400 to have it repaired and pro pools owner Al Forsythe refuses to cover the damages. He treats his customers like garbage, trays his employees like garbage (swearing at them in front of me constantly) horrible company lots of other pool company's out there... Don't use Pro Pools. They will take your money and won't ever come back to fix anything. Thumbs up to Greenscape Landscape for actually fixing the Pool company's mistake!

0 of 1 people found this review helpful.
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S & D Gaidies from Guelph
2 reviews Guelph, ON

We had an inground pool put into our backyard by Pro Pool & Spa. From the time that we met, and spoke with, Al and Kristy we were believers in their company. Their attention to detail combined with their patience and understanding to our questions were outstanding. Putting in a pool is a major investment and we could not have been happier with our choice.
One of the biggest things that stood out to us was the after service. Over the years, their level and committment to quality service has not declined. The entire team at Pro Pool & Spa is a team that we would choose again and again.

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Shelley Riepert from ST CLEMENTS
1 review St Clements, ON

Al and his staff at Pro Pool created our award - winning backyard oasis. Al was involved in everything from beginning to end: the initial design of the pool which included a beautiful waterfall feature (to which he and I hand -picked the rocks for) to offering suggestions for the set up of the cabaña and the surrounding gardens, all while still paying attention to the important finishing touches like deck and garden lighting. It was a complete process. We have received numerous compliments on his work and are extremely proud of the final result. We count the days until pool season at our house!

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Judy Hiuser from Kitchener
1 review Kitchener, ON

We had a inground swimming pool installed. They came and put the pool in when they said they were coming, which was wonderful as the kids were really excited to have a pool.. Al kept us informed of the progress and explained things they were doing as they went along. My daughter was very inquisitive about everything and they would take the time to explain the procedures to her. Something that really impressed us was they cleaned the mess up even took pictures as they went along and gave us a album of the start to finish job.

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Dom from Guelph
1 review Puslinch, ON

If you're look for a new pool or your pool is need of repairs look no further. Pro Pool is a family run business who care about their customers. They are great for pool openings, closings and any other pool related issues. They always show up when they say they are.
With Pro Pool you will have piece of mind.

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Linda Dreveny from Wellesley
1 review Wellesley, ON

I have recommended Pro Pool & Spa confidently many times to clients and friends. Their knowledge, integrity and good work ethic is unsurpassed. And I am very particular about recommendations!

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Company Response

Thank you very much Linda. We appreciate your kind words and your business very much. It is always a pleasure doing business with you.

Carol Harris from Kitchener
1 review Wellesley, ON

First Review


Assisted Review

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Pro Pool & Spa installed a liner for us and we were extremely happy with the entire procedure from start to finish. They were extremely professional and the price was excellent.
Very efficient and knowlegeable

1 of 1 people found this review helpful.
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More about Pro Pool & Spa Ltd.

We are a full service pool and spa company with over 30 years experience. We've received awards for Best Design & Construction from the Pool & Hot Tub Council of Canada. We install standard to custom design inground pools and we specialize in pool renovations. We do salt conversions, leak ...
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