Called Mike, he gave me firm price over the phone provided more than 10 feet of line wasn't needed, came by the same day to check out the site and returned two days later to finish the job. I couldn't be more pleased with the service. Mike is a professional, very knowledgeable and an overall nice guy — who takes off his shoes in the house! After the job was finished, he walked me through the work, showed me how to operate our new bbq and explained all the safety precautions. I had mentioned in passing the first time he came by that something was wonky with our thermostat. When he returned two days later, he offered to take a look at it and he made it right free of charge. I would definitely recommend this fast, efficient service to anyone looking for a gas line hookup.