I'm lucky in some ways that Torex Moving failed to complete the job I hired them to do because otherwise, they would have charged me a couple extra times during the job or held my property ransom for extra money.
In my case, they damaged my property and left it outside under the sweltering sun until I paid for the entire job plus extra movers. I refused and they said that if I didn't pay it, I would not be able to file a claim with their insurance company. Fine, I fell for their bully tactics and paid. They moved my property back to its original place and did not complete the job. Yep, they actually moved 0km.
I call and email so that I can start the insurance claim process and as you probably guessed, was ignored. Days later, I finally receive an email response where they claimed it was in spam and then proceeded to dodge questions about how we can get a copy of their insurance claim forms, said that our property was already in a damaged state, and basically gaslighting us.
Do yourself a favour by staying away from this company to avoid reading moronically mendacious excuses for their poor service.
- Approximate cost of services:
- $1,100.00