Torex Moving

Moving & Storage
Toronto ON M6M 1T4
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HomeStars  >  Moving & Storage in Markham  >  Torex Moving  >  STAY AWAY FROM THIS COMPANY
David R from Toronto
David R from Toronto
2 reviews Toronto, ON
0/10

STAY AWAY FROM THIS COMPANY

This is a company YOU NEED TO SERIOUSLY AVOID AT ALL COSTS. THEY ARE THE ABSOLUTE WORST!! There is a lot I can say about why you need to avoid them but I am going to highlight just some of the main points.

1. They are dishonest with their pricing from when you first call them to what they bill you at the end of the job.
2. They double book the movers so if you end up as they're second move, just know they will be extra tired and going to go extremely slow which you can't really blame them for after they already did a 5 hour move. Not the movers fault, it's the companies.
3. They came 3 hours late on the first date and then had the nerve to charge $92 extra for 20 extra minutes of work.
4. THEY BROKE MY COFFEE TABLE which the movers on the second day sent a picture to Alecia and she never compensated for it. She simply ignored it.
5. They charge $168 per hour and advertise in places like Milton then charge you 2 hours $336+ tax for TRAVEL TIME which by the way they never mention to you when you first call them.
6. They don't have any tools (drill, screw driver) anything to disassemble or assemble a bed or to take a tv off the wall mount
7. THEY DON'T LAY OUT ANY CARPET or PLASTIC SHEETS BEFORE WALKING ON THE FLOORS OF YOUR HOUSE. It was a very slushy day and they walked all over the house in muddy steel toe boots ruining the floors.
8. SECOND DAY THEY CAME ON TIME BUT LEFT KEY TO THE POD THAT MY STUFF WAS IN. So that took 30 minutes which they don't compensate you for but God Forbid they take a extra 20 minutes they will definitely charge you for it.

THIS COMPANY IS THE WORST. STAY AWAY. SO MANY BETTER OPTIONS. I WILL BE REPORTING THEM TO BBB AS WELL!!

Approximate cost of services:
$2,500.00
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