The first quote received was accompanied by a pressure tactic which saw the price drop. I still refused to sign as I was awaiting other quotes. Two days later an even lower price was offered which I accepted. However the sales agent, Charles, informed that to complete the contract I would need to provide a deposit via credit card. I was unable to provide the deposit and said I would contact when possible.
Two weeks later I came home to find their sign in my brand new front lawn and the work completed. I had no appointment, no contract and it was completed while nobody was home.
Since then, two neighbours have had quotes provided for equal or less work, both of which were significantly higher than what I was charged. In fact, one neighbour was quoted almost $300 more for the exact same work.
The customer service is terrible and completed focused on making money.
That being said, the actual work is good. However seeing work done by other companies, it appears no different than anyone else. I would assume a competitor might provide better customer service with comparable work.
- Approximate cost of services:
- $650.00