I got so frustrated with this company's work. The quality of the work is very poor and there are lots of functioning problems with eavestroughs installed in my house. Here is the summary of all the problems with this company:
1- After installation done big mess left on the roof, on the ground and they broke part of the the backyard gate (see attached pictures).
2- there is slop problem so that no water come out of 2 downspouts in the side of the building.
3- They installed a downspout in a wrong place which was on the way of people and there was a safety risks.
4- There are 2 water slides which take the water from upper roof to the gutters in the lower roof. One of the water slide inserted inside the leaves guard the other put top of the leaves guard. Which one is right, is funny, isn't it?
After a year complaints, from my side they moved back the downspout to the original place recently. But they created more mess than fixing the problem. They used silicon sealant and glu to connect the pieces and fill the holes. More importantly there is a big gap between the fascia and the gutters in the corner where they moved the downspout (sees the pictures). This gap will definitely will become larger by time. It should be noticed that first they said they are going to fix the problems (remember their ow mistakes) but they will charge me. Of course, I had to argue to refuse such a unreasonable request.
Beyond all of these technical problems, they entered my house without my permission despite the fact that I asked them several times that I want to be home when they are fixing those problems. I asked this because of my terrible experience with them when they installed gutters at first. I have no choice now, but to seek for a legal help to understand all these processes.
I hope this helps you on your decision.