A deck off of the back door of our house which needed resurfacing - the old wood had rotted. Citywide did a good job rebuilding the deck, and everything would have been great except for one detail - the screws on the deck surface were supposed to be covered by caps to provide a seamless surface and keep water out of the holes, but were not in stock at the time. I was told that they would be added a couple of months later, but a year later there is no response from citywide to my email, and the work was never completed.
- Company Response
Glad you are happy with the composite porch. Sorry for the delay in the screw caps. No excuse – seemed to have been forgotten. I Will make sure Jonathon stops by this week to finish install.