Distinct Heating & Cooling

Heating & Air Conditioning
194 Chapalina Close SE Calgary AB T2X 3W3
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Distinct Heating & Cooling
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99%

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Reviews by rating (past 12 months)
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Best of 2021 winner 7 timesBest of 2021winner 7 times

Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (223 reviews)

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Janine
Janine
3 reviews Calgary, AB
10/10

Air conditioning and humidifier

Nate and his team were extremely professional and respectful from the time of quote to post-install. They arrived when they said they would and sent a picture in advance of the people coming to the house. Their work was impeccable. They even tidied up loose ends from previous less meticulous wiring etc. when it was in the area they were working. The cost was competitive and the workmanship exemplary. I would recommend them in a heartbeat.

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Company Response

Hi Janine, thank you so much for this wonderful 10* review of our company. We really appreciate your positive feedback and kind observations. We are delighted that you chose our company and that you got to experience the high standard of work that our installation team brings to every home we work at. We value your recommendation of our company and we look forward to bringing you excellent customer care for many years to come. Have a terrific day!

Blake
Blake
0 reviews Calgary, AB
10/10

AC installation

AC unit installed May-21. Great communication at each step with Distinct and their technicians arrived on time and were professional. So far everything is working as expected. Also really appreciated the follow up emails especially with the rebate from the AC manufacturer - Distinct provided the link, step by step instructions, and all the necessary details in order to apply for the rebate!

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Company Response

Hi Blake, thank you so much for taking the time to leave us this glowing 10* review of our company. We are delighted that your install experience and communications with our team were top notch! We know how important it is for our customers to have all the information they need in order for their projects to run smoothly. Applying for rebates can be overwhelming so we like to make sure that process is as seamless as possible. We are always happy to take the extra time needed to ensure our customers are satisfied with their choices. Thank you for your kind words - we hope you have a wonderful day!

Crowe41
Crowe41
0 reviews Calgary, AB
10/10

AC/Furnace Install

I had a great experience from start to finish with Distinct Heating & Cooling and would highly recommend them to anyone to meet their heating & cooling needs. The owner Nate is highly knowledgeable and experienced and took the time to give me a thorough and detailed quote. Kristian and Aiden installed the units and they were very professional, friendly and skilled with their work. I am extremely happy with the end results and will continue to use Distinct for future HVAC work.

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Company Response

Hi! Thank you for your wonderful 10* review and high recommendation of our company. It was an absolute pleasure to serve you and we appreciate your support of our business. We see such value in making sure that our customers are well informed about the choices they are making in relation to their HVAC systems. Thank you for allowing our team into your home to provide you with a high quality install and for your kind and positive feedback. Have a great day!

Emery
Emery
0 reviews Calgary, AB
10/10

Furnace & Air Conditiong Service

We have used Nate and his crew for many years. We wouldn't use anyone else.
They have always gone above and beyond in all services. They are always prompt, through, professional and do the little extras if they come up at all service visits.

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Company Response

Thank you for your kind 10* Homestars review. We appreciate you taking the time to share your positive impression of our company and are so delighted that you have been happy with the service you have received over the years. We value the support of our returning customers and strive to bring top notch service year after year. We look forward to many more years of bringing you superior quality customer care in the days ahead! Have a great day!

Private User
Private User
1 review Toronto, ON
10/10

A/C Install

Amazing job. They were on time, professional, and so clean!!! Everything looked perfect when the job was done and we didn't have to worry at all. Professional from start to finish!

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Company Response

Thank you for taking the time to leave us this glowing 10* Homestars review! We feel honoured that you would allow our team into your home - especially in this season of unknowns. That is why our team do their very best to leave each workspace in immaculate condition. We value your time and your respect your home - thank you for allowing us to bring the very best customer service to you. We appreciate your support of our business and hope you have a wonderful day!

sellarsd in Calgary
sellarsd in Calgary
0 reviews Calgary, AB
10/10

Install new furnace and air conditioner

This company is a pleasure to work with. They arrived on time and kept me informed about what they were doing. Nate has a great team. The employees are polite. They cleaned up the work area and took all the garbage away. I have used Distinct Heating & Air Conditioning for some years for furnace maintenance and have been very comfortable using this company.

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Company Response

Thank you for this wonderful 10* Homestars review of our company. We really appreciate you taking the time to share your positive experience with others. We count it a privilege to be invited into our customer's homes time and again and it has been wonderful to work with you. Nate and all the team do their very best to make our customers feel at ease and we are delighted that this was a plus point for you. We hope you have a lovely day and look forward to seeing you again soon.

Kim in Calgary
Kim in Calgary
1 review Calgary, AB
10/10

Furnace Annual Maintenance

Our service technician is a real friendly individual and is very knowledgeable in the repair of furnaces. He also lets you know on what repairs he is going to do on your furnace and why it requires those repairs. He is more than happy to answer any questions you may have about the operation of your furnace. As a add bonus he is punctual. Highly recommended!

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Company Response

Hi Kim,

Thank you for this glowing 10* Homestars review. Keeping our customers informed at each step of the process is one of the ways our technicians build trust in a job well done the first time around. We love it when our customers take an interest in what is going on in their mechanical rooms and our team are always happy to share their knowledge. Your time is important to us and we do not take our customers loyalty for granted. That is why you can trust that you will get first class service every time. We look forward to serving you for many years to come!

Agnus in Calgary
Agnus in Calgary
0 reviews Calgary, AB
10/10

Installation of new AC

I was very impressed with the entire purchase process. From the detailed explanation of the installation at the time of quote to the care and attention of the equipment installation, I knew I was dealing with a company that does it right the first time. I highly recommend this company for all HVAC needs.

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Company Response

Good morning and thank you for taking the time to leave this positive review of our company. We are so happy that you are pleased with your installation and you can trust that it will do a fantastic job for you in the warmer days ahead. We appreciate your high recommendation of our company and are delighted that our team were able to deliver a high quality installation. It was our privilege to provide you with the the care and attention that all of our Distinct customers deserve. We look forward to serving you for many years to come and hope you have a lovely day!

Dave Desmarais
Dave Desmarais
1 review Calgary, AB
10/10

Furnace Replacement and Central Air Addition

I was not in a state of panic about my furnace. I had a 25-year-old house with a 25-year-old furnace and wanted to get an upgrade without calling a company at 3 am needing to get the new one in now.
I had information packages from a Home Show a couple of years back and called in 2 companies for a quote.
The first company in did a walk about, asked a few questions and sent me a quote with 3 different options and combinations.
Nate from Distinct showed up; on time - did a walk around, asked many questions, pointed out several issues and problems with my current set up. Nate also explained exactly what they would do, how the job would go, the remedies to the issues he revealed and how York was a quality product with a very good warranty.
Nate then went through the various products they offered – all being the York brand, and explained the differences, and the benefits of each. We spent over one 1.5 hours and only ended because I had an online meeting. Following the meeting, I had a few more phone questions, before I made the choice to go with Distinct.
Two weeks later, Nate, Christian and Jordan completed the set up on the furnace, and did the rough in on the AC. The job took two full days, with dozens of measurements, (more like hundreds) making sure all was level, aligned and was finished to look neat, compact and easy to access for future maintenance. They even made sure that if I (or a future owner) wanted to finish the basement, all the work was done to make the finishing work easier.
During the install, all three who did the work answered all my questions, seemed to actually enjoy working together and were professional, pleasant and most of all - competent.
As an additional comment, Nate went beyond the scope of the normal job and sourced and installed 3 louvered vent covers, which were quite the eye sore.
Summary
Over the last 2-3 months, I have spent a great deal of time researching the various HVAC brands and products available in Calgary.
My choice came down not to the brand, for I feel the major brands have good product, but to the quality of the install. That is why I went with Distinct and everything I have experienced so far confirms I made the right choice.

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Company Response

Hi Dave, thank you so very much for this wonderful and detailed 10* Homestars review of your experience with our company. Some of the positives you mentioned such as professionalism, going above and beyond and attention to even the smallest details, are core qualities of our Distinct team. We are deliberate in bringing these attributes to every home that we have the honour of working in and we appreciate that you saw value in the workmanship that our team brought to your project. You are right - we do all enjoy working together and we are grateful for the opportunity to serve you with a high level of customer care and attention. We are so delighted that you have felt confident and assured in your decision to choose our company and we look forward to working with you again for many years to come. We hope you have a wonderful day and thanks again for your thoughtful and glowing review.

Greg in Calgary
Greg in Calgary
5 reviews Calgary, AB
10/10

Heating system maintenance

So pleased to have had Annual maintenance completed on our furnace installed by Distinct last year. Effective service coordinated by administrator Dannii and expertly provided by technician Ed. All the precautions applied for our pandemic restrictions. Well done folks!

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Company Response

Hi Greg, thank you for taking the time to leave us this wonderful 10* Homestars review. We appreciate your time and are so happy that you have been delighted with the service you received both at your install and at your annual maintenance. You are a pleasure to work with and we are thankful for wonderful customers like you! Have a terrific day.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.