Distinct Heating & Cooling

During Calgary's 2024 summer heat wave my 92 year old mother's AC decided to take a break on a Saturday late afternoon. I called the after hours number and Jordan answered promptly. He said he could be at the house to take a look after putting his young children to bed later in the evening. We decided that although the main living area was 29C, the basement was cool enough for sleeping and to get by, so we cancelled the service appointment. We then called on Monday morning and Jordan was able to come just after noon. When he uncovered the AC unit, there was a bees nest inside and unfortunately Jordan did get stung. However, he bundled up in a thick hoodie (in 31C weather) and replaced the broken capacitor which fixed the AC unit.

So, wow, this was service well above and beyond what other companies would provide, from the offer to come late in the evening, to promptly arriving on the Monday, to persevering through a nest of bees and diagnosing and fixing the AC.

I can't say enough great things about Jordan and Distinct Heating & Cooling. They are simply the best !!!

Nate and his team of Kristian, Jaden, and Aidan did an amazing job of our hot water, furnace, and A/C install. This has been the best experience with contractors I have had. The communication was excellent. Email, text, and voice mail. I also appreciate that they would send a picture of the person coming to our house. I can not recommend Distinct Heating & Cooling enough. They were amazing. They left the house in better shape when they left and did a through walk through after everything was done. They were also extremely helpfully setting up the city inspection.
The team has great passion for their work and we could not be happier. Thank you so much Nate and team. Excellent service!!!!

Best service by far! Arrived on time and provided a complete check up on our AC.
Professional, knowledgeable and courteous.

I had an exceptional experience with Distinct Heating and Cooling. Throughout the entire process, the company provided prompt service and demonstrated outstanding and friendly customer service. Erin was lovely and made such an effort to have someone come to my home as soon as possible during a busy and chaotic time during a heat wave. Nate followed through with a call to determine exactly what the issues were in able to provide the necessary services to meet all of my needs. And finally, Aiden answered all my questions during the service call and quickly fixed the problem. Most impressive was the additional advice/information he offered me about several issues I had been having. His advice alone will save me a great deal of time and expense moving froward. As a result, this is a company that I will be trusting with any heating and cooling issues that I have (including a few alterations to my current system in the next few months). The entire process was smooth and stress-free. Highly recommend this company/team.

We just had the annual furnace/ AC maintenance from Distinct done and as usual an excellent job was done by Aidan in making sure everything is running perfectly. Since the original installation was done, Distinct makes sure our system is functioning properly, which leaves me with no worries for the next year.

We have been using Distinct Heating for many years. Every year they clean and maintain our AC and Furnace. This year was the year for a new furnace. They replaced and drilled new holes for pipes where needed. They trained me on the new thermostat, which is state of the art. They showed me all they did and explained how and why it needed to be done. You wouldn't even know they had been there. The place is so clean. The furnace works great too. The owner Nate called to make sure everything went well . There is nothing negative I can say about them. All around trustworthy and knowledgeable. I even left for work while they were here - no worries about that at all.

Just had Distinct Heating & Cooling team replace our furnace and complete a heat pump install. The entire team (Nate, Kristian, Aidan, Jordan, and Jaiden) were extremely professional, transparent, and all around awesome about each and every step in the process. The owner actually sat with us and explained everything (in great detail) before we even took a look at the old furnace, which I very much appreciated. After receiving quotes from 3 other HVAC companies, Distinct was obviously the most in tune with residential needs the and the compassion and thought that should be taken with large financial decisions like this. 10/10, will not hesitate to recommend or contact them again.

Very professional service, starting by the first meeting all our answers and concerns were properly explained, nice education since there were things we did not know. The installers were on time and conducted the installation professionally, showed the results and explained the steps to use the equipment properly. Thanks

My daughter recommended Distinct and I recommended them as well. Everyone is prompt, communicates effectively and is efficient. Ed was here last week for the annual service and was everything Distinct is known for. I trust them.

On April 26, 2024, an annual furnace checkup, tune-up and maintenace was performed by Distinct Heating & Cooling. As usual, Ed did an excellent job. He texted ahead prior to his arrival, arrived on time and completed the work professionally, efficiently and courteously. Ed, the technician, is very knowledgeable and always a pleasure to work with. I highly recommend Distinct Heating & Cooling for all your furnace and air conditioning needs.