Distinct Heating & Cooling

Heating & Air Conditioning
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97%

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Reviews by rating (past 12 months)

Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (148 reviews)

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WDB
WDB
9 reviews Calgary, AB
10/10

2 new furnaces

My wife and I are both very happy with Nate and his team. We had Distinct install two new furnaces in our home to replace two 30 year old furnaces. This also required new venting, re-venting hot water heaters, chimney lining, etc. We were very happy with the process starting from the initial quote to the final walk through and Nate's tutorial.

During the initial quote, Nate took time to review all of our options and explained the pros/cons of each decision we had to make. It was easy to follow along with him and our final decisions about what products to choose seemed easy.

During the install (which took a little over two days) his crew was very clean and tidied up the work area at the end of each workday. They paid attention to detail and the final installation reflects that (all the pipes/cables are level, cables are zip tied tightly, etc.).

There were no surprises along the way either with the work or the billing. We appreciated the time Nate spent with us after the installation to walk us through the work that was done, program the thermostats, set up remote access, etc. Nate and his crew are very good at what they do and Nate's passion for his business shines through. I wouldn't hesitate to recommend him to anyone looking to have their HVAC serviced or replaced.

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Company Response

Hello! It was a pleasure to work in your home & we could not have been more pleased with the outcome of this job! And to know that you are happy with it is exactly what we aim for! When we are in your home - we try to treat it as if it were our own. We want to ensure the job is completed perfectly & that we leave our work space in better shape than we found it. Nate & his crew want to take the time (before, during & after) to ensure that you know what to expect throughout the entire process - and then be able to confidently operate it so that it works for you - through all the seasons! Thank you for trusting us with your installation! Enjoy your new furnace & equipment! Lori

Shawny in Calgary
Shawny in Calgary
0 reviews Calgary, AB
10/10

Air Conditioning System

I was very happy with the professional services I received from Distinct Heating & Cooling. They were recommended to me by a neighbor. I was given different options to ensure optimal performance which I appreciated. Very happy with my Air Conditioner!! Thanks so much Nate & Staff.

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Company Response

Hello Shawny, We are so appreciative of your neighbour for suggesting our business to you! We always want to ensure that our customers know exactly what all their options are. Our job is to make sure that you know what those are and then help you to make the best decision for your particular situation. Thank you for trusting us with installing AC system in your home - we are sure that you will be happy with it for a very long time! Have a great summer! Lori

Rob & Sheila in Calgary
Rob & Sheila in Calgary
0 reviews Calgary, AB
10/10

Air Conditioner Installed

We had Nate and his guys install a two new Furnaces in our home about 5 years ago. We finally decided to install an Air Conditioner and after calling around, we met with Nate again. While Distinct Heating and Cooling sure wasn't the cheapest, we knew they did an excellent job and wired everything correctly and made sure all piping, electrical etc. would look very clean and perfect. As we have a large house with Walkout, we were concerned the top floor would get cool enough, but Nate suggested a remote for the bedroom that would adjust to the temperature in our bedroom.

With this summer being one of the hottest, making this decision in June was the best thing we did. Vey satisfied with the work performed!

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Company Response

Hello Rob & Sheila, Thank you so much! When one of our customers comes back to us and asks for help with HVAC to address a different concern in their home - we take that as a huge compliment! Since you have been with us for a few years now, you also get to see us regularly for the yearly maintenance etc etc - which also gives you a unique insight into our staff and service. Thank you for trusting us - once again - to help make your home comfortable for you all year long. We are very sure that you will enjoy having AC for many many years. And with our changing weather - It seems to be a good time to invest in it!

tombeale in Okotoks
tombeale in Okotoks
0 reviews Calgary, AB
10/10

Airco Install

The process was very easy and professionally conducted throughout - from setting appointments, being strictly on time right through to a high quality completion. Staff were very courteous, professional and left the working area cleaner than they found it. The system has been up and running for a month and we are extremely happy overall and would recommend Distinct for anyone's airco needs!

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Company Response

Hello Mr. Beale, Thank you so much! It's hard to believe it has been a month already since we installed at your home. We are very glad to hear that you are enjoying your new air conditioning system and we were very happy with how smoothly the install went. I hope that you enjoy the rest of the summer with some cooler temps at home - it looks like it is shaping up to be a warm one! Lori

craig
craig
0 reviews Calgary, AB
10/10

Service

Nate and his team went over and above for our family to ensure the integrity of our HVAC remained post basement renovation. This group understand the science of HVAC, focuses on quality and provides fantastic customer service. Highly recommend them.

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Company Response

Hello Craig, Thank you for the wonderful endorsement! You have articulated what we strive to do for all of our customers ~ pay attetion to all the details! We couldn't be happier with the results of the work completed in your home ~ and we are very pleased that you are happy with it as well! It was such a pleasure to work in your home. We hope you have a wonderful summer! Lori

10/10

A/C Installation

After receiving multiple quotes we decided to go with DISTINCT HEATING & COOLING. The quote they provided was clean and presented various options for consideration. They performed the work in a timely manner and their work was very neat and tidy. We would definitely recommend DISTINCT HEATING & COOLING.

Richard & Carole Jackson

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Company Response

Hello Richard & Carole,
We are ssoo pleased that you are happy with our install in your home! We believe that each home is to be treated like our own home - with care & doing the best job possible ~ because every customer deserves our best! It was a pleasure to work with you & enjoy your A/C this summer!! Lori

denise in Edmont
denise in Edmont
0 reviews Calgary, AB
10/10

central air conditioning unit installed

We had an AC unit installed in our home in June and were very pleased with Distinct Heating and Cooling. The company was recommended to us by our contractor who did our house renovation. Nate was professional, friendly and there was no hard sell. He offered us the best option for our home. The installation went smoothly and we are enjoying our now cool house! Thank you to Lori in the office who got our electrical inspection set up so quickly. We would highly recommend this company and already have.

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Company Response

Hello Denise! We have a good majority of our clients come to us as referrals. We believe that is the best testimony as to how our clients view us - so a huge Thank You! to you for referring us to your family and friends! Our overall company goal is to do our absolute best job - one customer at a time. It has been such a pleasure to work with you on this project! Enjoy your AC this summer! Lori

YYCTimmy
YYCTimmy
0 reviews Calgary, AB
10/10

They even fixed the builders laziness.

Right from the get go, I knew these guys were selling me what was right for my house. They were not trying to over sell me, or just slap in the same thing they do everywhere. They asked about my needs, my preferences, and offer me options in various price ranges.

The installers that showed up were very polite and friendly. Spoke clear and understandable English, and even fixed some piping that another company did a poor job of when my house was being installed.

I would not hesitate to hire these guys again if I ever move houses, and have already recommended them to friends.

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Company Response

Hello Timmy! Thank you so much! Every home we visit is just a little bit different and therefore, requires a system that fits THAT particular home. Systems cannot be "cookie-cutter" otherwise a homeowner will be left with a system that they are not happy with - and that's not acceptable by our standards! The other big consideration is: what results does the homeowner want to see from their system? Do they want just an overall system that manages the whole home? or do they want to be able to manage it themselves from room to room? Those are just a few questions you would be asked. What the homeowner wants is such a huge part of what system is suggested to fit their style/home - and budget! Thank you for having us in your home ~ we are very happy with the outcome of the job and are even more happy that you are as well! Enjoy your summer! Lori

thibault in Calgary
thibault in Calgary
0 reviews Calgary, AB
10/10

Installation of new high efficiency furnaces and servicing

We needed new furnaces in 2017 and were moving from mid-efficient to high-efficient. Had been referred to Distinct Heating and Cooling by a friend. We were extremely pleased with the installation. It was done efficiently, professionally, with always a clean worksite at end of day. We were kept apprised of the activity. The planned setup with the new venting is excellent.
We had an issue with one of the furnaces earlier this year and that was handled promptly and, of course, was still under warranty.
Any questions that I have are answered well by Nate, taking time and care. In our recent annual maintenance by Jordan, he assisted on the thermostat programming for the summer temps. He checked out a concern about our garage heater (installed also at the time of the furnaces), which is fine and we were very pleased to have it this past winter. He is very knowledgeable about the equipment and takes the time to explain things. He also kindly took away the old furnace filters for disposal, which I understand is not normal procedure. That is appreciated by us country folk. All good - thank you - Barb

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Company Response

Hello Barb, Wow! Thank you! We always feel very honored to receive reviews like this. It's what we strive for in each job we complete, however, when our customers take the time to leave their wonderful endorsement on our page - it motivates us to keep doing the best we can for all of our customers. Thank you for your review - and thank you for the motivation as well! Its ssoo good to hear that you are enjoying all the new equipment that was installed in your home. We are certain that you will continue to enjoy it for many many years yet! Lori

Carl from Calgary
Carl from Calgary
0 reviews Calgary, AB
10/10

Furnace, Hot water tank install and service

I live in an older home that has inherent issues with distributing heat. I had multiple companies in to quote the work. Most would offer half-cocked solutions without taking the time to fully understand the issues. Nate blew me away with his attention to detail. The sale was finalized by his prompt replies to questions and concerns. Icing on the cake was the quality work that Distinct did. An added bonus was how attentive and responsive Nate and Distinct are when I called in 1.5 years after the install for questions on servicing and warranty.

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Company Response

Hello Carl, Thank you so much! We want all of our customers to know that they are not just another name in our books. We want each customer to know that they are our first priority - from the time of the installation to a few years in to many years down the road. When you placed your trust in us to install - that was just the beginning of our relationship. We will be there for you every step of the way to ensure that the significant investment you made in your home will last you for a very long time! Have a good summer! Lori

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Lennox, Carrier, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.