Distinct Heating & Cooling

Heating & Air Conditioning
Calgary AB T2X 3W3
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Heating & Air Conditioning
Distinct Heating & Cooling
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Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (302 reviews)

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PK in Calgary
PK in Calgary
2 reviews Calgary, AB
10/10

Courteous, professional, punctual

We received quotes for an AC installation from four companies. Distinct came in high in terms of cost but we gave them our business due to the overwhelmingly positive reviews we've seen.

The staff we dealt with were patient, punctual, and professional in every interaction. The communication from their office was excellent and gave us clear expectations for each step in the process, from the initial installation through to the city inspections.

Their work is tight and tidy. All of the cabling and piping looks terrific. They were in and out exactly when they said they would be and left their workspaces inside and outside very clean.

I cannot overstate how painless and straightforward it has been to deal with Distinct. They have been stone cold professionals from start to finish. They have demonstrated that they are well worth their price.

Approximate cost of services:
$6,000.00
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Company Response

Hi PK! Thank you so much for taking the time to send this wonderful 10* review of our company. Seamless installations are what we strive for and we are so delighted that you were impressed with the quality of work and the professionalism of our team. Communication is so key during a project of this nature and we are happy that you felt well informed and taken care of every step of the way. You have been a pleasure to work with and we appreciate the opportunity to complete this installation for you. We look forward to providing you with top-notch customer care for many years to come. Have a wonderful day!

Rob
Rob
2 reviews Calgary, AB
10/10

Installation - New Furnace and Central Air Conditioning

This is a 1st Class outfit - bar none. I got 5 quotes and this outfit outshone everyone else on every level.

Nate heads up the sales and marketing and does a superb job - mainly because he knows exactly what he is talking about - he is a fully qualified technician himself and knows the products inside and out. Most importantly he knows the precise installation requirements for the home. He answers every question thoughtfully and provides a lot of information. You know exactly what you are getting.

Nate's installation team, Jordan and Christian, were very professional and personable. Really solid technicians who know what they are doing. They were highly focused on their work and getting the job done to a very high standard - which they most certainly achieved. Nate has a solid and well-grounded team backing him up.

Also a shout out to Dannii, the office coordinator, who was great in following-up with the promotion rebate and scheduling in the city inspections for electrical and gas, etc. - always cheerful and helpful!

Impressive - as I said a 1st class outfit. Highly recommend Distinct.

Approximate cost of services:
$12,000.00
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Company Response

Hi Rob, thank you so much for your wonderful review of our company. You have been an absolute pleasure to work with and we appreciate the time you have taken to share your 10* experience. We take great pride in our excellent customer care, product knowledge and top-notch installations. We are so pleased that we were able to leave you with a lasting, great impression and we are grateful to have earned the opportunity to provide you with a seamless installation. We hope that you have a wonderful day and look forward to working with you again in the future. Many thanks from all the team at Distinct Heating & Cooling.

Kristin and Mark in Calgary
Kristin and Mark in Calgary
1 review Calgary, AB
10/10

Great overall experience

Excellent work overall. Nate was comprehensive in his quote and clearly knows his stuff at an expert level. The crew was fantastic and super easy to work with. They showed up on time every day, completed all the work scoped with no fuss, and - as crazy as this sounds - charged me what was quoted in the first place. Unbelievable.

Totally worthwhile experience and would highly recommend Distinct to anyone interested.

Approximate cost of services:
$15,000.00
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Company Response

Hi Kristin & Mark, thank you so much for your kind words and fantastic 10* review! As you are a new customer, we are so delighted to receive your feedback and such a glowing description of your first impressions of our team. We were happy to carry our top notch service right through to the completion of your project and appreciate that you would recommend our company to others. You have been a pleasure to work with and we look forward to providing you with excellent service for many years to come. Have a terrific day!

Frank in Calgary
Frank in Calgary
5 reviews Calgary, AB
10/10

Replace Furnace and Central Air Conditioner

Nate, with Distinct, was knowledgeable and helpful with suggestions on replacing our furnace and central air conditioner. The two gentlemen who installed the new units were easy to deal with and did a fine job.

Approximate cost of services:
$10,000.00
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Company Response

Hi Frank! Thank you for the wonderful 10* review of our company. We are very glad that the experience you had with our company was so positive and we are grateful for your appreciation of a job well done. We trust that we can continue to provide you with excellent service for many years to come and thank you for choosing Distinct Heating & Cooling.

Rick
Rick
1 review Calgary, AB
10/10

Great Planning and Execution for Full System Replacement

Nate came to our home and discussed our needs, answered our questions, made important recommendations, and gave us a timely, detailed quote. The execution of Nate and his team was as scheduled and of high quality. We were well-trained by the installation team, and left with all the pertinent background books and information. Back office support was first rate throughout the process. We are so pleased with the results, and feel we have a first rate, extremely reliable system for years to come.

Approximate cost of services:
$10,500.00
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Company Response

Good morning Rick, thank you so much for taking the time to share the wonderful experience you had with our company! You were a pleasure to work with and we are grateful for your 10* review. Delivery of a seamless installation and top-notch service is what we feel all of our customers deserve and we really appreciate that we had the opportunity to provide those things to you during your installation project. Thank you for your positive support of our business - we hope that you have a wonderful day!

Stephen in Peace River
Stephen in Peace River
1 review Calgary, AB
10/10

Air conditioner and furnace upgrade

Met Nate the owner on the quote and sale, exceptionally skilled/knowledgeable. Explained choices/benefits/costs simply and clearly. No pressure, fully transparent. Far different than competitive quotes/sales. Then had PROFESSIONAL technicians Kristian and Jordan at our home for the 2 day install, programming, commissioning. An enjoyable experience. They didn't leave until the work locations where spotless and we where comfortable with the app/operations. The installed equipment and piping/electrical is plumb, straight, level....about as close to 'art' as HVAC equipment can be. Exceptional work.

Approximate cost of services:
$10,000.00
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Company Response

Wow Stephen! Thank you so much for this wonderful review of your experience with our company. We are proud of our team of Journeyman Technicians and the high level of skill and technical craftsmanship that they provide at every installation and service call. We appreciate that you would take the time to let others know of your positive experience and you have been an absolute pleasure to work with. We look forward to continuing to provide you with excellent service for many years to come.

Richard
Richard
2 reviews Calgary, AB
10/10

York HE Furnace and Air installation

Delighted with the professional technicians who installed a York HE furnace and air! The system is quiet and works well. I highly recommend Distinct Heating and Cooling for your heading and air conditioning needs.

Approximate cost of services:
$12,000.00
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Company Response

Good morning Richard, thank you so much for the 10* review and your glowing recommendation of our company. We are so pleased that you had a top notch experience with our team and we look forward to serving you with the same high level of customer care for many years to come. Have a wonderful day!

Angela
Angela
2 reviews Calgary, AB
10/10

Air conditioner

Exceptional. Would highly recommend! Very knowledgeable about the product and walked us through the new thermostat and everything they had done

Approximate cost of services:
$4,900.00
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Company Response

Thank you so much for your wonderful review! We are delighted that our Journeyman technicians were able to share their expertise and product knowledge with you so that you feel confident in understanding your new system. Walking through their completed work with our customers is always a pleasure and our team take a great sense of pride in a job well done! We appreciate your support of our business and hope that you have a wonderful day!

diana from Calgary
diana from Calgary
2 reviews Calgary, AB
10/10

Knowledgeable & honest

I callEd Distinct after reading several great reviews from people in my immediate neighbourhood. They were very helpful and honest from day 1. The owner & all the technicians were great to deal with.

Approximate cost of services:
$13,000.00
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Company Response

Hi Diana, thank you so much for your kind words and 10* review. We are always so thankful when our customers take the time to share their positive experiences with others. We have enjoyed working within your neighbourhood and appreciate how welcome you made our team feel in your home. Honesty is one of our core values and we appreciate you highlighting that as one of the positives that stood out for you with your installation. We hope that we can continue to bring you excellent customer service for many years to come. Have a wonderful day!

Private User
Private User
1 review Okotoks, AB
10/10

Install central air conditioning

Technicians did an excellent job. Led us through operation and maintenance in detail. Cleanup at the end was perfect, they even vacuumed the route between front door and downstairs furnace room.

Approximate cost of services:
$5,700.00
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Company Response

Thank you for taking the time to leave us your 10 star review! We appreciate the positive feedback and are so pleased that you had such a seamless experience with our company. We know how much our customers care for their homes and it sounds like our Journeyman technicians treated your space with care and respect. Thank you for choosing Distinct Heating & Cooling. We look forward to providing you with excellent service for many years to come!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.