I had CertaPro come out in July/August 2014 to paint all my exterior windows and garage doors etc.. The guys were great and it looked amazing. Unfortunately over the past 20 months (ish) the paint had cracked, obviously didn't adhere and the paint started to flake off the windows.
I emailed CertaPro Waterloo and attached pictures of my Garage and Windows and received an email back in about 10 mins. They have since sent someone to my house and are fixing the problems for me. I am extremely happy with the service and honestly incredibly surprised they were so willing to help correct the issue (you hear horror stories about trying to get any warranty help). From my email to having someone at my door to start repairs was a total of 48 hours!!! Exceptional service! I would highly recommend these guys not only for the appearance of the work but their warranty even more so.
- Approximate cost of services:
- $1,200.00
- Company Response
Thank you Steve for the kind words. We appreciated you bringing it to our attention.