The worst service I've ever experienced - and this is my 6th house. Invoice was higher than quoted amount. Didn't show up when scheduled. Lost my reservation, lost my color selection, put their sign on my lawn - after the job - without asking permission. My neighbor complained about how they disposed of waste on his property. Won't return phone calls. They tell me they threw out ALL of the left over shingles & scraps not leaving a single sample for the homeowner - and I paid for these shingles. Nor would they give me one. I had no trouble at all getting one from the manufacturer. Great service from BP. None from this roofer. The best measure of a company's service is their follow-up. King St. provides none. My impression is they don't really care about their customers.
- Approximate cost of services:
- $5,000.00