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Ply Gem Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T5S 2X4
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Ash from Calgary
Ash from Calgary
2 reviews Millarville, AB
0/10

Warranty Work on Windows

We own a home with Ply Gem Windows. The wooden windows are 4 years old and several of the open/close laches have failed resulting in a poor seal. This is due to an inferior design of the windows, which only has 1 latch at the bottom.

Ply Gem does not stand behind their warranty, they have poor customer service, it took 2 months to schedule a window repair, they did not show up on the date they confirmed, and their workmanship is dismal .

If you are looking for great windows that are free of drafts, open and close seamlessly while dealing with courteous and professional staff...then DO NOT CALL...Ply Gem Windows.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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