Damage to block heater cords, which they replaced. Damage to tree roots, cut grass with commercial mower on our house lawn, cutting into the dirt. Used standing mower to cut in back yard where mower was wider than entry sidewalk, smashing window well cover, which they reimbursed. Refused to shovel snow between cars when we left cars close to garage as instructed (we have 2 cars in garage and 2 in double driveway). Said they injured themselves with shovels and heavy snow. Did not shovel path to house and left 2 seniors to try to do it. Said we hadn't checked all of the right boxes for service, but did not inform us. Refused to deliver further service despite the offer to pay more due to our mistake, and a signed contract. Left us to find service after all snow removers were fully contracted. This was after a few years. All service pre
Their staff are friendly and polite, the service is rip, tear, smash fast.