The Cover Guy

Swimming Pools, Spas & Hot Tubs
Burlington ON L7L0B4
Write a Review
Write a Review

HomeStars  >  Swimming Pools, Spas & Hot Tubs in Burlington  >  The Cover Guy  >  Horrible Service and Rude approach to customers
Clayton in Vancouver
Clayton in Vancouver
1 review Sioux Lookout, ON
0/10

Horrible Service and Rude approach to customers

I ordered a weather cover and their website assigned the wrong size. I noticed on the invoice; then submitted a message on their site and followed up with a call. A woman wouldn't look into the matter and said a sales person would call me back. They didn't and later they issued the incorrect item. I emailed to explain again, and they just stated that I ordered the wrong thing and should return it at my expense. I said their service leaves much to be desired, and the response was curt and rude. There are other companies out there that value their clients, and I wouldn't recommend risking your money with this one.

Approximate cost of services:
$85.00
Was this review helpful?