Summerwood Products

Summerwood Products from Scarborough
Owner/Manager
Peter Harvey [Full profile]
HomeStars  >  Gazebos & Sheds in North York  >  Summerwood Products
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88%
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Reviews for Summerwood Products

Average customer rating:
9.5 10 (82 reviews)

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johnwcraigcounsel
1 review Kimberley, ON
10/10

Not sure what you are looking for BUT we have received from Summerwood the required pre-assembled elements of the Bunkie-to-be and are assembling them on the build-site. A significant platform was established and then the required elements have been built/added -we are half way home!!! The elements are of superb quality..

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Company Response

Hi John,
I am glad to hear that you are making good progress and I hope that the project is going well. We are very pleased that you are happy with the experience with us and quality of our products. Good luck and we can't wait to see your finished masterpiece.
Have a great day!

IEL
1 review Rosseau, ON
10/10

We erected a gazebo on our cottage property in Muskoka. It was a family bonding effort for a couple of days and the results are spectacular. We had a couple of technical issues which were resolved quickly through Summerwood's excellent help line.
All the material supplied was excellent quality and generally included extra pieces in the kit to account for errors on our part. None were required.
All in all an excellent experience.

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Company Response

Hi,
Thank you for your review and kind words. We are excited to hear that you had a positive experience with Summerwood, and most importantly that the project brought the family together. We hope that you enjoy your lovely Gazebo for years to come. Please let us know if there is anything that we can assist you with in the future.
Cheers!

Private User
1 review Mississauga, ON
10/10

Beautiful cedar shed.
Easy to put together (weekend)
Looks great when stained with cedar tone stain.
I stain it every 3-4 years.
Ran electrical to it and all kinds of shelving for tools and garden materials.
Very happy with product and would recommend it .

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Company Response

We are excited to hear that you are pleased with your garden shed and loving it. Thank you for the feedback and for sharing your assembly experience with us. Let us know if there is anything we can help you with in the future and we hope that you continue to enjoy your beautiful shed for years to come!

AMac
1 review Waterloo, ON
10/10

We are VERY happy with our Summerwood cabana. Everything from the design process, ordering, delivery, construction, and customer support met or exceeded our expectations. Yes, there are some gaps in the construction instructions, so it took some thinking to figure certain steps out, which meant it took longer to build than I thought, but the end result is exactly what we wanted. It's definitely not a one-person job, but if you take your time and think ahead, it's all good. Exceptionally happy with material quality!

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Company Response

It’s always exhilarating to hear that we exceeded your expectations. Thank you for the review and feedback on the construction instructions, we’ll address your matter and make the necessary changes to ensure that we improve our overall customer experience. We hope that your Verana cabana brings you and your family lots of joy. Let us know if we can be of any assistance and have a great day!

Shaun in Victoria
1 review Victoria, BC
8/10

I was delighted to find Summerwood. They had the shed I wanted at a reasonable price and could ship to me at reasonable price. Looking forward to assembling it this weekend!

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twotreezz
1 review Virgin, UT
10/10

Summerwood provided stellar customer service, outstanding product, and excellent customer support. Comprehensive website is informative and fun to use. Outstanding experience!!

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We very much appreciate your recommendations Valerie! We are happy to hear that you are enjoying our product. Thank you so much for the kind words and let us know if there is anything that we can help you with in the future.

Customer w.
2 reviews Grafton, ON
6/10

The Bunkie is GORGEOUS, but we were told it would be easy to build, particularly if we had some building experience, which we do. Their instruction manual was difficult to follow and part of it was intended for another customer (named at the bottom), part of the manual did not pertain to our project (we ordered partially assembled) so we were disregard some of it. Our team included 3 (older) people who built a permiteed second story on their own bungalow, a nephew (25) who is a roofer and framer --thank god for his young strength! , and an experienced general contractor of 30 years, and various other helpers. The experienced contractor who reads blue prints thought it was very complex design and hard to understand directions. We only have weekends to work on it, and we are going on the 3rd month because we don't always have the extra person strength for lifting walls, roof trusses etc. We tried to ask them for help and asked for names of their builders to help us, which they said when we were buying it they had available. No one called us back. That said, it is beautiful, but they need to work on their manual, and they need to stop selling it as a very easy project that can be completed in 3 days. I would recommend the product with a warning that it isn't easy.

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We are sorry to hear about your mixed experience with us Cindy.

At Summerwood we strive to give the best quality in service and we are constantly learning and improving from the feedback we receive from our customers. We have taken notice of your suggestions and we’ll be sure to make the necessary changes, ensuring that the overall experience of our customers is a great one.

Thank you for your feedback and let us know if there is anything that we can help you with in the future.

christine
1 review Burlington, WA
10/10

Called Summer wood Products with questions about the plans and what is included. They answered my questions on a Sunday! They were polite and made me feel at ease. The plans for the 16 foot Monterey Gazeebo were excellent. From the planning info for lumber and materials to the execution considerations, the plans were amazing. Highly recommended. Thank you Summer wood Products.

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Hi Christine, I am glad to hear that you had a great experience with us and that you're happy with our products. Thank you so much for the kind words and let us know if there is anything that we can help you with in the future. All the best and enjoy your summer!

scholtzwalter from Toronto
7 reviews Toronto, ON
10/10

We are very pleased with the new Summerwood shed for our backyard. The construction build quality is high and the design process was efficient and easy. We were very pleased with the one-on-one design support we received from Summerwood staff as we finalized the design. The installation on our site went ahead completely as scheduled, on time and with no problems. We highly recommend the company! The Summerwood shed is a quality product with strong staff expertise backing it up.

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1 of 1 people found this review helpful.
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Company Response

Hi Cam, thank you very much for your feedback and we are glad that you are enjoying your backyard shed. We are always excited to hear how our clients feel about their experience with us. We appreciate your kind words and thank you for your support. We hope that you continue to enjoy your shed for many more years. Enjoy the rest of your Summer!

aub40
1 review Vaughan, ON
10/10

My wife and I purchased this beautiful gazebo last Fall from Summerwood-John provided us with good advice on which type of gazebo would match our needs and budget. We just completed the remainder of our new garden, and have been enjoying eating and socializing with our friends in our gazebo-we recommend you purchase the screen kit to keep the bugs out. Over-all very happy with our purchase.

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Company Response

Thank you very much for the feedback and recommendation. We are glad to hear that you are happy with the purchase and enjoying your new garden and gazebo. Enjoy the rest of your summer and let us know if there is anything that we can help you with. Take care!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Summerwood Products

Summerwood Products has been designing and building architecturally styled garden structures for almost 25 years. Our designs include garden and storage sheds, cedar gazebos, pool cabanas, small cabins, garages, home studios, and more. We are 100% committed to offering our customers terrific service, an excellent product, and good value. Our website features photos of over 3,000 projects, all submitted to us over the years by delighted customers, many of whom we now call friends.

CATEGORIES
Gazebos & Sheds
PRODUCTS
Garden sheds, pool cabanas, cabins, bunkies, gazebos, home studios, garages, playhouses, pergolas, spa enclosures and more. Prefabricated kits as well as expert installation available.
SERVICES
We build ready to assemble "DIY" prefabricated kits and ship them worldwide. The buildings come with explicit videos, written instructions, and many helpful aids. We also offer an expert hassle free installation service within 300 km of the GTA.
BRANDS
Summerwood Products and Smart Sheds
STYLES
Our styles are as varied as our customers tastes. Modern to traditional, classic to Victorian - we are sure you'll find something that catches your eye.
SPECIALITIES
Most of our buildings are built from beautiful western red cedar, however we have a lovely maintenance free option as well called Canexel.
WEBSITE
http://www.summerwood.com/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
35
RETURN POLICY
Because all of our products are made to order, we do not allow cancellations or returns.
PAYMENT METHOD
Cheque, credit card, cash, debit..
LICENSES
Metro Toronto
MEMBERSHIPS
BBB, Homestars, Landscape Ontario. Western Red Cedar Association
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 years on materials and labour.
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