Restoration Aid

Fire & Water Damage Restoration
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95%

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Reviews by rating (past 12 months)

Reviews for Restoration Aid

Average customer rating:
9.6 10 (17 reviews)

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Leah in Old Toronto
Leah in Old Toronto
1 review Toronto, ON
10/10

Damage property cleanup, cleaning, disinfectant and removal.

A slow leak existed in our basement. By the time it was discovered (the leak had developed into a larger one) substantial wall and floor damage had occurred including mold and water damage. Ram and his team not only were efficient, effective and professional but also went above and beyond the work. Helping with providing needed materials to the insurance inspector, also taking pictures. His communication skills were outstanding as was his advice on next steps. This team was really outstanding. At a stressful time you could not ask for better.

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Company Response

Leah, Thank you for the great review!
It was a pleasure working with you and your family!

Ram Gilad

10/10

Flood restoration

I had water damage from my toilet tank and called my insurance company. They sent their guys and they were totally unprofessional. My neighbour told me to call restoration aid and i am SO happy I did!!!! Ram was so friendly, knowledgeable and took me through the entire process with a ton of patience. The work they did was perfect and I'd recommend them to anyone that needs their services.

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loriewaisberg in Toronto
loriewaisberg in Toronto
2 reviews Toronto, ON
10/10

Replacement of hardwood flooring due to flood

Restoration aid came to our rescue after our hardwood flooring was damaged beyond repair due to a flood. The crew was very professional and came to our aid quickly. It was a pleasure dealing with them especially the general manager Ram who was very accommodating and respectful.
Highly recommended.

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Elsa in Markham
Elsa in Markham
4 reviews Markham, ON
10/10

Emergency Basement Restoration

Honest and reliable company. Shadi went out of his way to assist and the work done was super efficient. Follow-up was amazing. My basement was flooded and professional machines were in place to dry the area quickly. photos of the work was taken from beginning to end. I highly recommend them!

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Julie from Toronto
Julie from Toronto
1 review Toronto, ON
10/10

Great service!

I suspected there was mold in the basement, and I was really concerned since we waterproofed it last year.
Ram came with two special cameras and scanned the area and the entire basement. It turned out that it was just something local on the baseboard, but he gave me many useful tips, including on how to prevent this from returning.
I highly recommend restoration aid to everyone!

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Peter in Cabbagetown
Peter in Cabbagetown
10 reviews Toronto, ON
10/10

Basement/roof leaks + mold remediation

Restoration Aid is a specialist contractor (fire, water damage, mold, other calamities) with several crews working at any one time. Nevertheless, owner Ram Gilad is friendly, quick to respond, a good listener, and once a project commences he sticks around until the client is satisfied. We have liked two Restoration crews so far on different home projects - the first a drainage hose leak and subsequent basement mold problem, the second an ongoing roof leak and ceiling issue.

Courtesy, quick response time, good work, and fair prices that don't waver from the quote. Happy to recommend them in times of travail!

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icheong
icheong
2 reviews Whitchurch-Stouffville, ON
10/10

Basement Restoration

Our Basement was partially flooded due to a broken drainage pipe and also a leaking pipe in the inside of one of our basement walls. We contacted Restoration Aid and within a day, RAM and team were onsite assessing the situation and restoring our basement. With ease and professionalism, Ram's team removed the damaged flooring, dry wall etc., setup a temporary enclosure to contain the damaged area and moisture extraction equipment. Setup and restoration was incredibly fast and smooth. Ram provided great advice and his team provided wonderful service and made this a very worry free experience. Thank you Restoration Aid!

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sharon from North York -Toronto
sharon from North York -Toronto
2 reviews Vaughan, ON
10/10

dried, packed, restored after a flood from upstairs bathroom

The upstairs bathroom toilet tank spontaneously cracked, not only flooding that area but also room below. We called Ram immediately and he appeared shortly after. We knew we were in capable, professional hands. His crew were reliable, clean, punctual, polite, helpful, thorough. Ram was available, and came regularly to inspect. We were very pleased and recommend him highly.

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Nav from Toronto
Nav from Toronto
9 reviews Toronto, ON
10/10

drying basement and mold removal

These guys were amazing. Ram responded to our desperate emergency call with the best rate by far, Angel and his helper came right away, and worked hard through the night to dry everything and sanitize it. Left the place spotless. Had to call them back to remove mold and they were fantastic with this too. Reliable, knowledgeable, thorough and well priced. Look no further. We tried another company that was more expensive once earlier, and they weren't half as good or thorough.

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Ryan Funt from Toronto
Ryan Funt from Toronto
1 review Toronto, ON
10/10

Flood + Water Clean-up

I wanted to recommend Ram Gilad from Restoration Aid. I learnt about Restoration Aid through a colleague.

Restoration Aid does water damage restoration as well as asbestos and mold remediation. They give preferred rates to DEL clients and Ram is a total pleasure to work with and extremely punctual and quick.

Recently, Restoration Aid helped me with a flood at Republic II when a suite flooded on the 22nd floor.

If any of our other Property Manager’s are looking for a great vendor to work with I highly recommend Restoration Aid. Ram has also informed me that he is willing to meet with any DEL staff member to discuss his services.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration Aid

Restoration Aid provides the GTA community with: Water Damage Mold Testing and Mold Removal Fire Restoration Sewage Backup & Other Cleanup Services Restoration Aid understands how important it is to treat a water damage problem or mold infestation as soon as possible to ensure the health and safety of our ...
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