Its a wonderful feeling coming home and knowing that your house is safe to live in, and today Noble Roofing made that feeling a reality. I know my home will be warm and dry because of the hard work that their team did today.
In August 2017, I bought a home.
My first home, and being a First-Time home owner, I didn’t know a lot about roofing.
From the outside everything looked perfect. The existing shingles where in “good shape” and everything seemed to be right as rain..
Until it rained, heavily… for days… a year later in October 2018…
And then I realized that the roof wasn’t so perfect after all and I had a huge problem.
Water.. everywhere! A home owners nightmare. Waking up in the middle of the night terrified that water was pouring in, months of worry and stress taking its tole.
I thought, who was I going to trust to educate and not rip off a new and young First-Time home owner? How would I know that these strangers would have my best interest at heart, know that they would treat my home like their own?
I didn’t, and wasn’t sure who that could be…
So I asked a close friend, a fellow First-Time home owner and they highly recommended Noble Roofing.
They too used Noble Roofing for their roof back in the spring of 2018 and was 100% satisfied. So I gave them a call, and I heard back right away.
When I met with Matt, I just felt this sense of ease, like I knew that these professionals would do an honest and clean job. I knew that it was another home owner sitting in my living room, telling me his own experience with installing a roof and the right way it should be done.
He came to my home, sat with me for an hour or so and walked me through the roof buying process in great detail.
Matt was very thorough, going through all the shingle options available, telling me different choices I had and why I should stay away from others or why I should choose the ones I eventually purchased for my home.
He even walked me through the other four quotes I had in my hand, showing me the benefits of some of their options, and warning me of the others that would cause an issue in the distant future..
It was for that reason, I choose Noble Roofing.. for their honesty and respect.
They were willing to educate their customer over getting the sale, give them the option to choose them not because they felt pressured or it was the “best deal” in the business but because the customer felt like it was the right fit.
The customer would know she was being treated with respect and would get the best service they could offer, as if it was their own home they were working on.
And coming home today, I know that is exactly what I received.. the best work they could deliver!
The cleanup is impeccable, it doesn’t even look like they were here!
I came home at lunch to see the well trained staff, cleaning up as they go along, smiles on their faces as they greeted me waving Hello. It gave me peace in my heart, knowing they enjoyed their job and would treat my home with respect and it shows in their workmanship.
Anthony was a saving grace, multiple times he would take the time to speak with me over the phone about my concerns during the long winter months, waiting to install my long awaited roof. Answering all my questions, and today, explaining everything that went on during the job, letting me know how the wood under my roof had held up under all that water leakage, and ensuring me that the structure was safe and sound.
Because of Noble Roofing, I will sleep soundly tonight, knowing that when it rains, my home is safe.
Thank you Matt, Anthony and all who were there from Noble Roofing, you have put a smile on my face, and I will tell the world of the amazing job you accomplished today.
- Company Response
Thank you Candace! So happy we could help!