My fireplace suddenly would not stay lit, and although it is not my primarily heat source, I do use it in the evenings to take the chill off from my floor to ceiling windows. Bill was great he came out right away , with an hours drive ahead of him and a forces of freezing rain!
He had it up and running in no time!
I can't thank you enough, and you may wonder why I wouldn't use someone closer? Because I have always used Bill and trust his expertise, combine that with his great customer service. ...why go enywhee else!