Our 2 1/2 year old a/c stopped cooling our right house at the beginning of the summer. The "friend" who installed it was no longer in the business, but insisted the issue would be something simple. I went to Roy inch and despite the shop being closed, a sales rep who happened to be there took the time to answer a multitude of questions, and gave me some solid advise and recommendations.
We had a service tech come and inspect the unit. He was very professional and thorough and took time to explain what he was doing and the issues that he found. There was no simple problem.
We had a new a/c installed. Installers were polite, efficient, tidy ,and willing to explain, and answer any questions.
We would not hesitate to recommend this well established company, and would advise against using someone who is a friend of a friend.
- Approximate cost of services:
- $3,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks Alison for your business and your recommendation