I received a quote from Bassindale Bros last year, but wasn't able to move forward with getting my roof done. I contacted Scott (owner) at the beginning of May, and he honoured last year's quote - when does that ever happen?! That is incredible customer service. He was even able to fit me in the next day!
His crew arrived right on time, they were polite, respectful, and were totally done by 4pm! Their contract states "meticulous clean-up", and they aren't kidding - I was so impressed with how well they cleaned.
I would highly recommend Bassindale Bros Roofing. I am so happy with my new roof. :)
- Approximate cost of services:
- $5,700.00
- Company Response
Thanks Sam! We are grateful for your business and thank you for taking the time to fill out a review. It means a lot to the crew and I. We were happy to hear from Sam after last years quote. She had been seeing our trucks up and down her street as we re-roofed 7 of her neighbour's houses. The timing was awesome! Sam's call came in not even 10 minutes after finding out that a snafu in a materials delivery to one of our job-sites was going to leave us with one of our roofing crews idle and a shingle delivery truck booked with nowhere to go. 2 phone calls later we were a go for Sam's materials delivery and disposal bin. Our schedule was back on track. I am happy to report a job well done!