I'll start with the good parts:
A competitive price (not the lowest, but in-line with the market).
Quick (one day) installation.
The new roof looks great from the curb.
And awesome manufacturer warranty.
Still, we had a few bumps on the road:
First, there was some junk in the gutters.
When I pointed that out, the guys cleaned it up.
I found the (previous owner's) satellite dish, that was fixed on the roof before, hanging by its cable on the downspout. I don't need that dish, so I took it off. It would have been nice for them to ask what to do with it.
I discovered a few other small issues with soffit vents and baffles, that were promptly fixed after talking with Scott.
All-in-all, the guys did a good job re-shingling the roof. But it felt like the team could give more attention to the details.
I would probably recommend this team for most of your roofing needs. Just make sure you check the end result and ask your questions if you're not happy about a particular thing.