Kyle and Jimmy replaced my old gas fireplace insert yesterday, and did an excellent job despite unforeseen challenges in removing old venting. They showed enormous restraint, patience and determination despite many hours of what must have been very uncomfortable work. They were polite and clear about explaining the issues as well as in explaining the operation of the new unit once it was finally in. Loving the final results! The reason for a "4" vs. "5" rating is only that I felt that some of the issues might have been foreseen in advance with a more thorough pre-order inspection.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you so much for taking the time to review Appleby Systems. We did encounter challenges when replacing the liners around two unforeseen bends in the existing chimney pipe. I'm so glad we were able to work through it and you're loving the fireplace. We sure appreciate your business and we look forward to doing business with you again.