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HomeStars  >  Builders in Regina  >  Alquinn Homes Ltd.
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64%

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Reviews by rating (past 12 months)

Reviews for Alquinn Homes Ltd.

Average customer rating:
6.4 10 (22 reviews)

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Julia in Spruce Grove
Julia in Spruce Grove
1 review Spruce Grove, AB
9/10

New Semi- Detached

Very good experience. Well built house. Finished to perfection.
Lisa- sales person- stay away from her. Do not fall for her friendly act. I ended up with the elevation that I absolutely despise due to her li..(banned word) and manipulations. Get everything in writing and do NOT buy from HER. Otherwise, great product. I just have to close my eyes getting in and out garage and not to look at it too close.

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Tenille in Stony Plain
Tenille in Stony Plain
1 review Stony Plain, AB
2/10

Dream crushing experience

Please be aware before choosing this builder and have everything in writing before you sign anything. Hold back money until after your one year inspection and rough grade is done cause I can tell you once they have all your money you mean nothing to them anymore. I can not say enough how disappointed I am with the unprofessionalism and down right disrespect i have felt by this whole process. We built our dream home and because of the process and treatment we have received from the builder this house feels nothing like a dream.

1 of 1 people found this review helpful.
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Private User
Private User
1 review Spruce Grove, AB
0/10

Avoid at all cost

Avoid these guys at all cost they cut corners and slap stuff together so fast that things get missed, overlooked.
Terrible experience from start to finish!
Stay away at all cost, Trust me you will regret doing business with them

1 of 1 people found this review helpful.
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Private User
Private User
1 review Edmonton, AB
10/10

Creekwood Chappelle New Home Build

Thank you! After building our first home with another builder in the area we were hesitant to build a second home from the ground up. We met with alquinn owner and were beyond excited to start building our home that we can grow into for many many years! The ability to change and adjust items in the home to be as customized as we wanted was amazing! We were able to make it OUR home not a "cookie cutter" same as everyone else on the block home!

Minor deficiencies were dealt with promptly and the customer service was relatively quick in response on dealing with any issues that arose after possession. They all worked tirelessly to make sure that even items that were minor but meant a lot to us were dealt with and finished exactly the way we had envisioned.
I would and HAVE recommended Alquinn to our friends and family!

Keep up the good work.
Thank you!

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Company Response

Great to hear! Thank you so much for the kind words. Our goal at Alquinn is to make sure every buyer is 100% satisfied and loves their home.

Private User
Private User
1 review Spruce Grove, AB
3/10

New home

This has been the worst experience ever. We've waited for weeks for the deficiencies to be corrected and nothing has been finished. We had to take time off work to complete what they couldn't manage to because now we have to work around their schedule!!! We're told we would have a hard and landscaping before we took possession. Two months later we still don't have anything! We're told it would be started 3 weeks ago and still nothing. One excuse after another. The work they have done has been below acceptable. I could do a better job!! Also customer service is disgusting. You don't get to treat people like that. Ignoring people's calls and voicemails and than saying they are basically delusional and never called you?! Wanna see my call history???? How do these people get away with treating people who spend HUNDREDS OF THOUSANDS of dollars on a product! Disgusting. Will not recommend them to anyone. Ever.

1 of 1 people found this review helpful.
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Company Response

Thank you for your review, we are sorry to hear that you are experiencing frustrations with regards to deficiencies and landscaping of your new home. At Alquinn Homes we pride ourselves on providing a quality home with exception customer services.

Our management would like the opportunity to hear from you directly about your concerns so that we can help resolve them quickly and stress free for you. Please call our head office directly so we can discuss further. I can be reached directly at 780-887-2725.’

Private User
Private User
1 review Regina, SK
6/10

Great home... With some headaches

This was our first build and as happy as we are in our new home we definetly ran into some hiccups along the way. Now since it was our first build we were new to the process but we've had family members who have built with other local builders in Regina sk so we had some comparisons. To start off we love the finished product of our home and it turned out beautifully the finishings in alquinn homes make them stand out above the rest. I love that they allow the customer to be creative and be original. So a huge plus! However, a lot similar to many other comments I feel this company has bitten off more than they can chew which can make customers feel like less of a priority. We at times throughout the process would not get responses from the staff for weeks. We too like others have mentioned were given timelines and "promises" that were constantly not met and if we did not approach staff would not hear from
Them as to why or any explanation. For instance, our garage was to be built when we took possession. We were told many many times this would happen we moved in on possession day and it was not done. They told us to expect this to be done in a months time and we at this point were just happy to have a plan. This too was not met. Not only has our garage now not been completed but they have put it down on their priority list and are siding other garages to houses that are not yet occupied. The communicaton between staff is poor and this is sadly just one example of the run around we have received. It's unfortunate but the owner too does not seem to involved or care how his customers feel... Customers who plan to build again someday as this is a starter home. I have had other realtors in our community say they've taken clients to see the homes and tried to follow up but they took a very long time to reply. We too felt that at the beginning of our process.

All in all we love our home. But the process has caused many ups but downs too with tears and headaches that this company has caused. Would I recommend this home... If you have the patience and realize the stress it will cause it can be worth it. And I'm sure we will look back once it's all cleared up and feel it's worth it... We hope.

And good luck!

2 of 2 people found this review helpful.
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Jackie in Spruce Grove
Jackie in Spruce Grove
1 review Spruce Grove, AB
10/10

New home built

Our realtor showed us an Alquinn built home during our search for a new home. The Alquinn home stood out as being better quality with nicer finishes and thoughtful details. They were so easy to deal with; from the offer to walk throughs and finally possession, Shannon, Corina and Rachelle were thorough accommodating every step of the way!

0 of 1 people found this review helpful.
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Company Response

Thank you so much for your review, your feedback is so important to us! If there is anything you need moving forward, please do not hesitate to contact us. Enjoy your Alquinn home!

Private User
Private User
1 review Leduc County, AB
10/10

Good quality, horrible service

We build our dream family home with Aquinn the fall of 2014. Their sales staff, interior choices personnel etc were great to deal with and we were very happy with the build overall. Our home was done early and is well built. Thankfully we have had only have minor issues though as trying to get their aftercare and service personnel to respond in a timely manner without having to constantly remind them is beyond frustrating!! From our rough grade being a disaster and holding us up for a full season, to repair people being very late for appointments or not showing up at all. Still waiting on our landscape deposit as someone dropped the ball there as well. We ended up dealing with the town and the developer ourselves on many outstanding issues just to get them taken care of. It's sad really as we do love our home and the quality so far seems good. I will have to say Jodi in warranty is about the only person who seems to follow up and get back to us.

1 of 2 people found this review helpful.
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Company Response

Thank you for taking the time to review your experience with Alquinn Homes. We value your feedback. Our team is reaching out to you regarding your specific issues and we will do our best to ensure each issue is addressed to your standards. In the meantime if you have questions, please email [email protected]

Jess02 in Spruce Grove
Jess02 in Spruce Grove
1 review Spruce Grove, AB
9/10

Bought a Single Family Home

We bought a single family home in Stony Plain from Alquinn in August 2015. We have been super happy with the service from Alquinn as well as the quality of our home. When we started looking at houses we viewed homes from several different builders but as soon as we looked one from Alquinn we could see a huge difference in quality and thus proceeded to continue looking at Alquinn homes until we found the one for us. So far we have thoroughly enjoyed our home. We have only found a few minor issues which Alquinn was quick to fix! Overall, it was a great experience to buy from them and would happily do it again!

0 of 1 people found this review helpful.
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Company Response

The team at Alquinn Homes wants to thank you for your wonderful review. We strive to achieve excellence in quality and customer service. This review makes us very proud!

Private User
Private User
1 review Spruce Grove, AB
1/10

Bad Quality

Looks pretty, but when you live in this home you will see. Our house is falling apart! And try getting someone to call you back or service you. Good luck!
We have bought a duplex and thought it was a good decision. Now that we live in this home we hate it! We are having trouble selling it because it's a duplex. We will loose money when we sell.
Sucks!

5 of 6 people found this review helpful.
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Company Response

Thank you for your valuable feedback and review. We are very sorry to hear that you are experiencing issues with your new home and that you have been unable to reach members of our team when you needed us. Please allow us the opportunity to make this right. Contact Deborah anytime at [email protected] or call (780) 616-3031.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alquinn Homes Ltd.

Alquinn Homes is a Spruce Grove home builder with local roots and a global perspective. We pride ourselves in bringing you a unique, personal experience. The Alquinn Homes team is committed to quality, communication and making each and every client our number one priority. We cannot call ourselves a custom ...
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