I called this company to rent a van and as it was a beautiful Saturday they were pretty much out of vehicles but were able to rent me a big truck - same day with no reservation. I had never driven a truck. I am 65 and 5' tall it was quite intimidating and I had highway driving - but they were so cheerful and encouraging they made it seem like no big deal. The truck was clean and very well maintained. It was altogether a great experience.