Fireplace West

Fireplaces
Ottawa ON K0A 1L0
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ValD
ValD
5 reviews Ottawa, ON
8/10

Insert to an old woodburning fireplace

Robin and his son came and installed the gas insert to a red brick fireplace. He allowed me to pay him in two installments for which I was grateful. The fireplace is working fine. Great. However when completed, there was an ugly gap above the fireplace insert. He said that since I mentioned I may reface the fireplace that didn't matter. But I didn't want to reface it for now so he made a black metal frame to cover the gap. However it is freestanding and it rattles all the time. I have to kick the fireplace to stop the rattle. I guess I have no choice but reface the fireplace soon or continue to kick the fireplace

Approximate cost of services:
$4,700.00
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Company Response

OUch!! Don't need to kick it Val. I've sent you a note offering to help (you have accepted a November service call). We offer finishing but sometimes the budget isn't there. Sorry, Robin. Thx for the review.