Not Deserving of a Homestars Award!
We would not recommend this company! They delivered on time but not on customer service! We were influenced to move forward with them based on their repeated reassurances that they were very competitive on price and recipients of annual ‘Homestar’ awards! Shortly after signing, other quotes came in from leading fabricators that were half the price for the EXACT same design and Quartz materials. When they asked us for the written quote from the other fabricators to validate our claim, we provided them, only to be dismissed. All communication from them from that point on was terse. When the vanity arrived, the actual measurement of a cabinet did not match the detailed measurements shown on the drawings they provided us. Our contractor communicated with them, only to be dismissed once again, not taking any responsibility for their error, or willingness to rectify the cabinet. Overall, a very disappointing experience!
- Approximate cost of services:
- $10,000.00
- Company Response
We are sorry to read about your experience and regret that we missed the mark.
We are known for our exceptional attention to our customer's needs.
My name is Osnat and I am the customer service manager. If you would like to discuss this further, please contact me at 647-4099626. We would like to learn more about your specific situation.
We treat our customers as family members and would like you please to feel the same.