Mac Kay Heating And Cooling

Heating & Air Conditioning
St. Catharines ON L2R
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HomeStars  >  Floor Laying & Refinishing in St. Catharines  >  Mac Kay Heating And Cooling  >  Update Radiant Floor Heating System
Richard R
Richard R
5 reviews Port Colborne, ON
10/10

Update Radiant Floor Heating System

Our 12 year old home had a radiant floor heating system covering both the main level and lower level (3,600 sq ft) installed at the time of construction by the previous owners. However, when we started to use the system when the cold weather arrived (October 2015), the system was very erratic with spikes in temperature and very challenging to keep house at a consistent level of warmth. Mackay sent a technician to inspect the system which was determined to be in excellent condition, but several key shortcuts and oversights with the original installation. This was a very complicated fix which took several days to correct, with the president, Andrew Bloom inspecting the project on a couple of occasions as well. The end result was a dramatic transformation of our system. We did not need to adjust any controls or the thermostats once since corrected. Our winter gas bills have been under $100/month. The level of professionalism and expertise with this company is off the charts. This is now 2 unconventional systems they have installed or improved in our home and we could not be more satisfied with the service and results provided.

Approximate cost of services:
$5,000.00
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Company Response

The technician, Darryl Meisel , is our commercial tech and he just is brilliant. He is also management. Then, the president, Andrew Blom, is hands on with projects, especially the tough ones. He likes to wrap his brain around that sort of stuff, and he has not been wrong once. it is incredible to watch the techs learn, grow, and take on this work because they want to make a difference in their industry . Thank you for this review. This is why Mackay Heating and Cooling connects. We are a highly dedicated , ethical, caring group. We appreciate each and every customer and we try very hard to ensure we never miss a beat!!!! Thank you again. Andrew, does remember this job. Darryl too. They never forget their work!!!!