Mac Kay Heating And Cooling

Heating & Air Conditioning
St. Catharines ON L2R
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HomeStars  >  Heating & Air Conditioning in St. Catharines  >  Mac Kay Heating And Cooling  >  Ductless Air Conditioner Installed
Richard R
Richard R
5 reviews Port Colborne, ON
10/10

Ductless Air Conditioner Installed

We moved into a new home with radiant floor heating, but no conventional duct work or air conditioning. MacKay Heating personified professional service from start to finish in delivering a timely solution, explaining things clearly and providing expert installation. We were unfamiliar with ductless air conditioning, and so were somewhat anxious about how effective this would be in cooling our home. It is an involved process, so took 2 technicians 2 days to carefully complete the installation. We went with a 2 zone split system, with one unit in our main living space and one in the master bedroom area, on the main floor and nothing in the basement. We live in an 1,800 sq ft bungalow with a fully finished 1,800 sq ft basement. This took place 11 weeks ago in mid June. We were very impressed at the time with the sales and installation process, but I have deliberately waited until now to be able to provide feedback on a full summer with our new AC system. Well, we have had 30+ degree weather the past week, and this system has worked to perfection every day cooling BOTH the main floor AND basement. In fact, we have never once adjusted the initial setting of 73 degrees. We are absolutely impressed with this system as well as receiving very positive feedback from the dozens of visitors who have come to our home. I would not hesitate to recommend MacKay Heating AND this amazing Mitsubishi AC system which has exceeded our expectations. We could not be more pleased.

Approximate cost of services:
$8,700.00
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Company Response

I like that you waited to post the outcome of the work. That is super exciting for all of us to read, here at Mackay Heating and Cooling. We work very hard to have an outcome just like the one you posted above. The techs are always looking at new systems, taking training, working very hard as this is their passion. We are all very proud of our role in this company. At Mackays' we do not have large dollars to advertise, ( but then you pay for all that no matter what company does this...so we try to not add to much of that to the bottom line, your bill!) Such a great explanation of our work too. I love this so much. I am really running out of words....and that is super hard to do!!!!!! Thanks so very very much, from the bottom of all our hearts,from all of us at Mackay Heating and Cooling. I will surely let our estimators, know that they have to show this HomeStar message, thank you!!!!!!!!!!!!!!!!! Can't wait to share this one....thanks