You Move Me Toronto/Gta

I made the mistake of hiring You Move Me Toronto to move 2 Restoration Hardware cabinets a total of 4.6km.

After laughing that I'd hired such a large truck to move only 2 cabinets, the 3 movers packed the cabinets upright instead of flat in the truck. The cabinets toppled over during the short drive and the metal handle that releases the open/locking mechanism broke making the cabinet useless.

I spoke to Josh, a manager, after the damage was discovered, and was assured that "we'll have one of our guys go over to fix the damage today or tomorrow". I haven't heard from Josh since that call.

Communicating with Belle S, a customer service assistant, proved equally useless as she never responded to my follow-up emails after sending photos of the damage as requested. Her email reply after receiving the photos, "Thank you for sending these Kimiko. We will get back to you shortly, regarding next steps. Best, Belle"

Save your money and the items you want moved and hire someone else ... ANYONE else.