Our furnace died Saturday during brunch with family members. We ended up calling Dynamic Climate Control as recommended by one of our relatives.
Spoke to Stephen (owner ) who said they'll come over on Monday to see what the problem is. He actually called us on Sunday and came over. First thing Monday morning he had one of his technicians come over to see what the problem was. Adrian clearly explained what the issue was ( Carrier Infinity furnace from 2011 with inducer motor fault ). BTW, had it serviced in Nov 2023 and was told secondary heat exchanger seems to be going but could last for season (exchanger covered under warranty but would cost approx. $2500 to install ). Knowing this along with inducer motor, and what else could go wrong after, it was more cost effective to get new furnace. Adrian also smelled natural gas leak and did a soap test and found 2 minor leaks on the Hot Water gas line. I said I will call the gas company, but he said he can just do it himself! Furnace installed on Tuesday and we couldn't be happier.
From Stephens genuine concern showing up on Sunday to Adrian's above-and-beyond service along with Justin and Garfield who did the install ( both were very respectful and cleaned up the work areas). Everyone was knowledgeable and professional and took the time to answer our questions. Stephen had Adrian come by on Friday to install the humidifier controller and to show me how to better program the new thermostat we got to obtain more efficiency. We are now cozy, content and "climate controlled" after receiving DYNAMIC service!
- Approximate cost of services:
- $1.00