Island Wave Pools

Swimming Pools, Spas & Hot Tubs
East York ON M4B1N8
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67%

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Reviews by rating (past 12 months)

Reviews for Island Wave Pools

Average customer rating:
7.3 10 (4 reviews)

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Jhon Evans in Toronto
Jhon Evans in Toronto
0 reviews Toronto, ON
10/10

Knowledgeable

I had a leak in my pool, i had 3 companies prior come out to find the leak, but unfortunately couldnt. I called Island Wave, the service Tech Byron came out and found the leak, repair and the pool is running great! experieced guys! great people. His son Larry is great to talk to. At the end of our conversation he said, " call me anytime, we're here to help!"
Just what i was looking for! Thanks again!!

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Isabella in Toronto
Isabella in Toronto
0 reviews Toronto, ON
9/10

great job

I wanted to take a minute to say thank you for a job well done. In the pass, I had some bad experiences with some pools companies but this year, I have been receiving good service for Island wave pools.
Larry took the time to answer all of our questions, was very informative and offered some very detailed design plans.

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mvanstekelenburg in Toronto, Ontario
mvanstekelenburg in Toronto, Ontario
3 reviews Toronto, ON
0/10

pool opening and repair

Last fall I hired Larry and his crew to come and investigate a possible pool leak. The didn't charge for the service call so I decided to book them for both closing in the fall and opening in the spring.
Spring comes but my pool date comes and goes, no opening.
Opening finally a week late, no notice. Test to determine leak done but not on the day scheduled, and repair and cleaning not done on day scheduled but changed without notice!
I have had to call every time to find out what the problem was with the scheduled time. No reason was given, and no apology either.
These people have my money since October and my pool is still dirty, cold and leaking. I will not be recommending this company any time soon.

0 of 3 people found this review helpful.
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M in North York
M in North York
3 reviews Markham, ON
10/10

Swimming pool service

Larry is great! The monthly maintenance cost (including chemicals) is less then what I paid for chemicals alone when I use to do my own maintenance. The pool stores selling your more chem8cals than you really need.

3 of 3 people found this review helpful.
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