Darrick Davidson Mechanical Services Limited

Heating & Air Conditioning
Caledonia ON N3W 2P4
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93%
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Reviews by rating (past 12 months)
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Reviews for Darrick Davidson Mechanical Services Limited

Average customer rating:
9.4 10 (40 reviews)

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Boban
1 review , ON
10/10

Very professional and totaly met the expectations before during and after the service call. Thank you guys.

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Company Response

Thanks for taking the time to review us. We appreciate your honestly and we will be there for you in the future. Thanks Mary

blue_fish_2
1 review Townsend, ON
10/10

Replaced the motor in the hrv unit and also replaced the fan in the fireplace.

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Company Response

Thank you for taking the time to review us. Thanks Mary

Adam in Toronto
1 review Hagersville, ON
0/10

in the last week
BUYER BEWARE!!!!! Worst service and most dishonest and vindictive business owner I have had the displeasure of hiring for a service. On the morning of Jan 7/ 2018. I contacted Davidson mech. For a no heat call. The owner Mr D. Davidson could not figure out what was wrong with our heating unit. Further more, we were left without heat for almost 24 hours after his service call. This time was spent waiting for another company to come in and fix the issue. BUYER BEWARE!!!!!

0 of 1 people found this review helpful.
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Company Response

We take pride in our company Darrick Davidson Mechanical services Ltd not to let any family go without heat ever. That's why we have a 3 hour no heat guarantee. Adam Trapp called us at 4am on Sunday morning because their family had a no heat emergency situation. We don't take this lightly so we had a technician there in 2 hours by 6am. After troubleshooting the heating system it was determined after an hour that one of its zones control valves failed in the closed position and would not allow heat to enter one of its 3 zones in the residence. Thankfully this customer had a wood stove in the zone with no heat. We had to disconnect the control valve in an attempt not to cause further damage to the system it was connected to. Unfortunately being a Sunday we could not get the valve until Monday. The customer offered to get the parts themselves and they would have us install them as soon as possible. I informed them that these parts are not available for purchase unless you are a licensed professional like we are. We assured them that on Monday it would be our top priority. We would take care of them because we have a family too. They were quite upset because this was their first home and they had only purchased it 17 days earlier. We assured them top priority. However we asked for payment for the emergency service call plus the cost of the valve so we could just install it. Having rushed out that morning so early we had forgotten our invoices and could not provide a receipt, we often email them to customers after we leave sometimes and we were due back the next day so we didn't see the big deal we always make sure our customers get a copy. On Monday when the supplier opened we were on the phone with the supply house and it took 3 different suppliers until we found the valve in Hamilton. We went downtown Hamilton to the supply house and got the part. We called the customer to say we were on our way but no answer. We headed back and called a few more times but no answer. We had put other jobs on hold so we could put this valve on this families unit. A few hours went by and this customer called us up and began calling us every name in the book. They said they had called another company and all they had to do was wire the valves wires up and they wanted their money back. We told them we would return the portion of money they paid for the valve in advance. We returned back to their house to drop off a receipt since they didn't receive one the morning prior. At this point it was light out and daytime and as soon as we parked we noticed a safety violation. This safety violation that may pose a serious safety risk to their family. So being a licensed company we are required by law to report any safety risks that may cause harm from carbon monoxide this was due to a problem with a outdoor exhaust vent, this vent we could not have seen in the dark the morning prior. We now gave this customer their money for the valve back which was $45.95 and a receipt for the money already received which was $144.08 with tax. Mary and Darrick

andrea
1 review Burlington, ON
10/10

My tenants called me to say their heat was not working, the temperature was freezing outside and they have a toddler and a one month old baby. I reached out to Darrick Davidson Mechanical Service Engineering in hopes they could help. I reached out at 7:30pm and by 9pm they had a technician at the home and the problem was fixed. I was blown away that they were able to get someone out so quickly, Darrick's response to me was that they don't let families go cold. I would highly recommend their services, they are quick, honest and do great work. Thank you for helping us out!

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Company Response

Thank you for taking the time to review us. We have built this company by making sure like you said " We don't let families go cold" We make everyone our priority. Thank you Mary

Jay Holland from Caledonia
1 review Caledonia, ON
10/10

Darrick and his crew just completed this job and I couldn’t be happier with the quality of workmanship. Darrick was very patient in answering my endless questions from start to finish and ensured that all the requests that I made were completed as promised and on budget. Cameron and Tim were extremely polite and did an outstanding job with as little disruption to my family as possible. Everything that I read when researching this project stated that when it comes to hvac the contractor and installation far outweigh the brand of the product. I am completely confident that we chose the correct company and will definitely recommend Darrick Davidson Mechanical to anyone requiring their services.

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Company Response

Thank you so much for taking the time to review us. We always want our customers to have all the facts for them to review. We are also happy to answer any questions they have, we are always here to help make the process as easy as possible for you and your family. You will now be able to enjoy your American standard units with no worries. Thanks Mary

goodale_kp
1 review Cayuga, ON
10/10

We had them in to inspect the hvac system and clean the ducts, they were here on time and did a very thorough job. They laid out protective mats and were very careful.

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Company Response

Thank you for taking the time to review us, we appreciate all the positive feedback and look forward to being your home comfort provider in the future. Thanks Mary

fendleycraig
1 review Selkirk, ON
10/10

Showed up on the same day I called all 3 occasions, Quick professional work, loves dogs lol I recommended to my renters after the furnace and firellace were fixed to call them anytime,

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Company Response

Thanks for taking the time to review us. We are glad we could provide you with fast same day service. Thanks Mary

Private User
1 review Caledonia, ON
10/10

We were very pleased with installation of a gas line for our new gas range and cost was half the price quoted by the big box store. The work was completed quickly and professionally.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to leave a review. We are pleased to have been able to provide you with fantastic work at a reasonable cost. Enjoy you new gas range. Thanks Mary

reimannkelly
1 review Hamilton, ON
10/10

This company is Friendly, always available by phone. Quick to response and answers questions. Most of all reasonable rates

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Company Response

Thank you so much for taking the time to review us. We appreciate the positive feedback we are happy we were able to get your furnace up and running. Thanks Mary

Todd
1 review Hamilton, ON
8/10

Derek and Mary are both very friendly and effcient. Got the job set up and done quickley. We would definately reccomend them to anyone.

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Company Response

Thank you so much for taking the time to review us. We appreciate the positive feedback, and we really like working with great people like you. Thanks Mary

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Darrick Davidson Mechanical Services Limited

At Darrick Davidson Mechanical Services Ltd. we bring over 15 years of experience in the Heating ventilation and air conditioning industry (HVAC) both in 24/7 Service and top quality installations of new products as well.

Furnaces
Air conditioning
Fireplaces
Natural gas lines
Underground gas lines
Energy recover ventilators
Custom sheet metal
Pool heaters
Indoor air quality
Humidifiers
Whole home comfort systems
Outdoor gas firepits
Outdoor patio heaters
Commercial roof top units
Cleaning and inspections
24/7 emergency service on all makes and models
Air purification
Hot water tanks
Duct Cleaning

WE SERVICE ALL MAKES AND MODELS
WE ARE A LICENSED CONTRACTOR BY THE TECHNICAL STANDARDS AND SAFETY AUTHORITY

CATEGORIES
Heating & Air Conditioning
SERVICES
Furnaces Air conditioning Fireplaces Natural gas lines Underground gas lines Energy recover ventilators Custom sheet metal Pool heaters Indoor air quality Humidifiers Whole home comfort systems Outdoor gas firepits Outdoor patio heaters Commercial roof top units Cleaning and inspections 24/7 emergency service on all makes and models Air purification Hot water tanks Duct Cleaning
WEBSITE
http://darrickdavidsonmechanical.ca
PAYMENT METHOD
Offer Financing, Rent to Own, VISA, MC, Amex, Debit at door, e-transer and CHECK
LICENSES
TSSA, College of Trades Air Conditioning Mechanics
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Parts on new Furnace and A/C
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.