Darrick Davidson Mechanical Services Limited

Heating & Air Conditioning
Caledonia ON N3W 2P4
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Heating & Air Conditioning
Darrick Davidson Mechanical Services Limited
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91%

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Reviews by rating (past 12 months)

Reviews for Darrick Davidson Mechanical Services Limited

Average customer rating:
9.4 10 (59 reviews)

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Katt
Katt
0 reviews Canfield, ON
10/10

Replacement of Heating and Cooling System

Feb 2021 my furnace had stop working. I needed a full replacement. After I had two quotes I chose "DD". Their technician Owen replaced the full system it seemed like just a few hours. He was very knowledgeable and answer any extra questions...by early evening my home was warm again...that brings us to this spring when their technician came to do the planned check over. I inquired about having adding an air cleaner to my furnace Jay was very helpful went over how it worked cleaning of dust, allergens and now even with Covid it will be a plus to my system....thanks to all staff at "DD"...nice to work with a local company who go above.

Approximate cost of services:
$10,000.00
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Private User
Private User
Private User reviews , ON
2/10

New A/C and new furnace

It pains me to give a bad review. The staff and owners are really pleasant, and amenable. The work was done in an extremely timely manner and both units appear to work very well.

What our problem is - is that our furnace was installed in November. I have been asking - since December (it is now almost mid Feb) for a receipt for the purchase of the furnace - that outlines the unit, SERIAL number and some breakdown of the cost.

I have asked a minimum of 8 times - giving plenty of time for them to mail it out. I still do not have it.

This is just bad business

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Hello,
I'm sorry to hear about your frustrating experience with our company.
I've looked at you file and have found that you should have a copy of the invoice through the financing agreement.
In addition to that our operating system runs on a paperless capacity, which means every invoice is emailed out. On our end we can see that you opened the email with your invoice in it.
However there is a note on the file that said you would prefer a paper copy of your invoice.
We have sent out a paper copy through the mail and it was returned to us from Canada post with a return to sender stamp.
A 2nd note said that we made contact with you to get your mailing address again, the note goes on to say that you gave us the same delivery information. So a second invoice was sent out to you with no change on the address (and our fault it was sent back again from Canada Post return to sender).
We attempted to hand deliver the invoice to you personally, when we returned to you home to do additional work for you. Owen our technician said that "I gave it to them", However this may not be the case since you gave us this bad review.
I Darrick Davidson can hand deliver you, your invoice. I will call you today, so that I can make sure for certain that the invoice for the work done will be in your hands by the end of the week. If not sooner.
We hope even though you gave us this negative review, that our current relationship may continue.

Thank you

Darrick Davidson

Bryce in Toronto
Bryce in Toronto
0 reviews Hamilton, ON
9/10

furnace repair

Tenants notified me Sat morning that furnace had stopped working -- temp dropped to 50 degrees in the apartment. I called the company that had installed the furnace but there was no follow-up from them so I called DD and response was fast -- service technician was dispatched and he even texted time of arrival updates. He assessed the problem and explained in detail. Parts were ordered and ready to install on Monday morning. I was very appreciative of response time, service and courtesy of company staff at all levels, particularly to a weekend emergency. B.Kanbara, Hamilton

Approximate cost of services:
$1,500.00
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Company Response

Thank you for taking the time to review us. We appreciate the great comments about our service and team. Our team works tirelessly during the day and on weekends to ensure our customers are taken care of 24/7. Thanks Mary

Mary in Ancaster
Mary in Ancaster
0 reviews Toronto, ON
10/10

New Furnace and Humidifier

Darrick and all 3 of his team members were totally professional, polite and an absolute delight to have in my house.
I will recommend this company to family & friends without hesitation.

Approximate cost of services:
$6,400.00
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Company Response

Thank you for taking the time to review us. We were happy to help. We know you will enjoy your new American Standard furnace. Thanks Mary

pat
pat
1 review Caledonia, ON
10/10

New furnace

Our 17 year old furnace had to be replaced. Darrick came and the job was finished quickly and efficiently. Very pleased and highly recommend.

Approximate cost of services:
$5,000.00
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Company Response

Hi Pat thank you for inviting us into your home to help with the furnace problem you were having. We are proud of our team and know you will enjoy your new high efficiency American Standard furnace. Thanks Mary

glolinds
glolinds
1 review Caledonia, ON
10/10

Furnace and air conditioner

The furnace broke down during a cold spell and they were there right away to fix the problem. The service technician was very professional and trustworthy.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to review us. Thanks Mary

don
don
1 review Caledonia, ON
10/10

Furnace

Had a problem with my 20 year old furnace. Darrick Davidson had someone there within hours of my call. Turns out I needed a new one, they were able to quote and install a new one within a day! Amazing, fast and professional service. Brandon, the technician did a fantastic job, and left the area spotless once complete. I am glad to keep my business local and will recommend Darrick Davidson Mechanical to all. Thank you!

Approximate cost of services:
$4,400.00
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Company Response

Thank you for taking the time to review us. We are happy that we were there for your family when you needed it. Our team has been working extra hard to ensure no one stays cold for long. Thanks Mary

Mark a.
Mark a.
1 review Caledonia, ON
10/10

Furnace, AC, tankless water heater

They explained what they were going to do before the installation and everything was done accordingly. A follow up appointment was made to answer any final questions that we might have. Friendly, knowledgable, high quality service.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for taking the time to review us. We are proud of our high quality of service and appreciate that you have noticed how we are different from other heating and air conditioning companies. Thanks Mary

Private User
Private User
1 review Caledonia, ON
10/10

New Furnace & A/C unit.

Darrick Davidson Mechanical Services installed a new furnace and A/C unit for us. The employees were very polite and were very neat and clean with their work. Lucas was very informative and kept us updated with everything they were doing throughout the day. Darrick stopped by a few days later to make sure we were happy and to answer any questions we may have had in regards to the units. We would highly reccomend this company for all your heating and cooling needs.

Approximate cost of services:
$8,900.00
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Company Response

Thank you for taking the time to review us. You are going to love your new furnace and air conditioner they are built to a higher standard. Thanks Mary

gadams945
gadams945
1 review Caledonia, ON
10/10

Furnace and a/c replacement

We got a great deal on high quality equipment. The crew were great! When our a/c died in August, an employee was at our house in minutes to check it out. When installing the new equipment the crew was polite, efficient, and quiet. They didn't waste much time! They also did an excellent job using mats to protect our floor and always cleaning up after themselves.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for taking the time to review us. We look forward to serve you in the future. Thanks Mary

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Darrick Davidson Mechanical Services Limited

At Darrick Davidson Mechanical Services Ltd. we bring over 15 years of experience in the Heating ventilation and air conditioning industry (HVAC) both in 24/ 7 Service and top quality installations of new products as well. Furnaces Air conditioning Fireplaces Natural gas lines Underground gas lines Energy recover ventilators Custom ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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