Aurum

Formerly Gold Standard Property Care
Window & Gutter Cleaning
Vaughan ON L4K
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HomeStars  >  Window & Gutter Cleaning in Richmond Hill  >  Aurum  >  poer wash and gutter clean
J.J. Brown
J.J. Brown
5 reviews Toronto, ON

First Review

0/10

poer wash and gutter clean

The service was great to get the business. Had someone come out the next day. The man that did the job was very nice and very personable. The attention to detail was not there.
The worst thing about this service was the attack dogs for payment immediately. It was the next morning and I had not gone to see the site. They called in the morning and asked, we agreed to talk after 2pm. They called at 12:30, They called at 1:30. The calls were endless and annoying. I asked if they could send me an invoice and they were VERY RUDE !!!!!
I left their calls for the day and finally paid within 48 hours and they were still cold and rude.
Honestly .... $1400 for 4 hours of work, that they probably pay the guy $20 an hour max.
I find this company very much a cash grab that does not care about service or reputation.

5 of 5 people found this review helpful.
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Company Response

Hello Sir,

First and foremost I would like to thank you for your review. We here at Gold Standard value each and every customer we service, along with their opinions.

In regards to the service. We do apologize for the payment calls, this is the first time where we are hearing about this, and an internal investigation has commenced. This is not the way our company would like to be portrayed, and we will do everything to make sure this does not happen again.

Once again we do appreciate your business and review, and look forward to servicing you again in the future!