Be careful with this company and their billing practices. I booked them to clean my windows in April 2014 for one time only but my Visa was then charged for 5 consecutive months - after noticing this I contacted them for a refund which I received finally after many phone calls but was assured that my Visa # was no longer on file. Now it is April 2015 and noticed that again my Visa has been charged for window cleaning even though I haven't contacted them to do this work. Waiting to hear how and why this happened and when another refund cheque will be issued.
- Approximate cost of services:
- $169.50
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello,
I do apologize about this issue, it is unacceptable. I wanted to ensure that the funds that are owed to you are returned, please call 905 695 1670 and speak with Andrew, or send an email to Andrew.irvin@gspccanada.com. I will ensure that this does not happen again, and that all of the money that is owed to you is reimbursed.
Thank you,