In the fall of 2016 we received quotations from several Insulation companies to install spray insulation to the underside of our addition's floor.
I was fortunate enough to have NCI (Scott) come to the house first. Scott provided very clear and concise information on what product he would apply, the thickness, R-Value and ability for the selected product to act as a moisture barrier as well.
In addition to this he provided a very thorough work plan in how they would install the materials. The worst part was where we had 10" clearance NCI (and all other firms that quoted the work) required 24" of clearance to ensure the material could be installed properly. It was very clear that even though Scott is an owner and was selling the job he had actually done the work and how to get the best results.
Scott's business card had the company logo "Only Promise What You Can Do, Always Do What You Promise" on it and that stuck with me through subsequent meetings with Spray Foam Companies.
Our decision wasnt strictly based on price (NCI did have the best price) but ultimately the comfort and trust that Scott had built during the quoting phase (and Wayne had continued with several back and forth emails).
Mario and Evan (NCI Installers) were professional and extremely knowledgeable when they came to do the work (and patient answering all my questions). From what I saw the work they did was very consistent (in terms of appearance/consistency and thickness) and they left the work area clean when they finished.
I would have no hesitation or reservation in recommending NCI to others.
- Company Response
Thank you very much for the kind words. We always strive to treat each job as if we were doing it to our own homes. We strongly feel that in order to offer the best service we need to have the right people in place and I feel we do. Again thank you for your review, we appreciate it.