Bathtub faucet handle came apart (broken cartridge)
Two days ago the shower faucet (the handle) came apart in my hand as I turned the water on. The cold water was running and I could not piece it back together to turn the water off. After I realized the metal piece from the cartridge broke off and there was no way to turn the water off unless I turned off the supply to the whole house I called Drain Rooter Plumbing (found on HomeStars).
Mike arrived within 1.5-2 hours of my calling Drain Rooter Plumbing and very quickly proceeded to fix the problem. At first he was hopeful that he might be able to save me some money and extract the old cartridge but the way it broke it was not possible to extract it. Therefore we had to cut a hole in the wall behind the shower to save the tiles and snip a few pipes to replace the broken pieces. Mike did this in a very organized and tidy manner. Before I knew it, the water to the house was turned back on, the drywall was put back in place and I had a functional faucet.
Thank you Michael,
Joanna
- Approximate cost of services:
- $630.00
- Company Response
Hello Joanna,
Thank you for taking the time to review our work! We understand the importance of fixing an issue as soon as possible because it becomes a major problem, which is why our fast response team is the best in Toronto. We treat your home as if it were our own - with utmost care. Our plumbers get the job done right with accuracy and efficiency. We look forward to working with you again.
Best wishes,
DrainRooter Plumbing Team