Cool Flame Heating And Cooling

Formerly DTM Heating and Cooling
Heating & Air Conditioning
Hampton ON L0B 1J0
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Heating & Air Conditioning
Cool Flame Heating And Cooling
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Reviews for Cool Flame Heating And Cooling

Average customer rating:
9.9 10 (126 reviews)

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Private User
Private User
Private User reviews Colborne, ON
10/10

New Furnace and AC

Needed a new furnace on short notice and called Dwayne. Contacted me within 24 hours and had me up and running within 48 hours. Very professional and friendly. Very reasonably priced and excellent quality of work. Would highly recommend.
Thanks Dwayne

Approximate cost of services:
$6,700.00
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Company Response

Thank you for the review. Much appreciated. We try our best at getting your hvac systems back up and running in a timely manner. We continue to be competitively priced and always professional. thanks again.

Adam Topple  in Pickering
Adam Topple in Pickering
2 reviews Hampton, ON
10/10

Hot water heater

Dwayne and Jeremy were great, on time, very knowledgeable and quality job done. Very happy with the service and our new water heater. They even fixed our fireplace while they were there. Great job. Thank you guys!

Approximate cost of services:
$1,400.00
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Company Response

Thanks for the review Adam. That hot water heater being 20yrs old was definitely ready to be replaced:)
Thanks again.

Jennifer in Toronto
Jennifer in Toronto
3 reviews Blackstock, ON
10/10

New hot water tank, conversion from electric to gas, and gas line added

I can’t say enough about how wonderful it was to work with Dwayne and his crew from Cool Flame! From the initial quote, to the execution of the work order, Dwayne, Jeremy and Chris were professional, informative, courteous, friendly and very knowledgeable. The work was done in a very timely manner and no mess was left behind. I would not hesitate to recommend this company to any of my family or friends. Thank you Cool Flame, I’ll be in touch again for my next project!

Approximate cost of services:
$2,300.00
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Company Response

Thank You Jen for the kind review. We commit to being Fair, Honest and Professional. Until the next project.
thank you.

Jeremy in Toronto
Jeremy in Toronto
2 reviews Toronto, ON
10/10

Furnace Repair

Was having trouble with a high limit switch which was preventing the burner from igniting. Dwayne talked through a few things with me over the phone to try and solve it before we decided a visit from one of his Technicians was required (this was even on a Sunday). The service was prompt and efficient and I was back up and running within an hour of the technician arriving. Would definitely recommend Cool Flame to others. They have also installed a BBQ gas line and performed A/C service for me, which was also top notch.

Approximate cost of services:
$80.00
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Company Response

Thank you Jeremy for the great review. Sometimes a phone conversion or text before a visit can help get temporary heat. Small things like a dirty filter or replacing batteries in the thermostat can also save a customer a service call. Love to help the best we can, when we can.

Lisa in Whitby
Lisa in Whitby
1 review Whitby, ON
10/10

Furnace, AC, Pool Heater Repairs

I would highly recommend calling Cool Flame. I have called a few times for different reasons and the service is always fast, and efficient. Dwayne is honest, professional and always my first call when I need this type of repair.

Approximate cost of services:
$150.00
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Company Response

Thanks again Lisa. Always happy to help out and it feels good to always have repeat customers.

Steve
Steve
3 reviews Whitby, ON
10/10

BBQ gas line and hook up

Dwayne came to assess our current gas line to determine the most cost effective option to hookup our outdoor kitchen BBQ. We were impressed with his knowledge, honesty, pricing and efficiency in getting the job completed for us. We would highly recommend!

Approximate cost of services:
$450.00
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Company Response

Thanks for the review Steve. The countertop on the outdoor kitchen looks amazing. Happy Entertaining:)

Mark Williamson from Whitby
Mark Williamson from Whitby
4 reviews Oshawa, ON
10/10

Responsive, Professional, Would Highly Recommend!

Cool Flame has done 3 jobs for us in the last year. Darren came to service our furnace last winter - quick fix, and relatively inexpensive. This summer Dwayne replaced our AC unit and repaired our Mother's AC unit. On all occasions they were responsive - of course it is always urgent when you are uncomfortably cold or hot! They were also professional, courteous and did what needed to be done efficiently and effectively. They did what they said they would do, for the price quoted. We will certainly use Cool Flame again for our heating and AC needs and would recommend them without hesitation.

Approximate cost of services:
$2,800.00
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Company Response

Thank you Mark for the great review. It was a pleasure helping you guys out with all your HVAC needs. thanks again.

Private User
Private User
Private User reviews Hampton, ON
10/10

Pool connection

Pleasure to deal with
The work was done in a professional manner
Answered all our questions and concerns
the pool heater works great
Very reasonable priced
We would highly recommend for any of your gas services

Approximate cost of services:
$500.00
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Company Response

Thank you for the great review. Enjoy the summer!

James in Ajax
James in Ajax
5 reviews Ajax, ON
10/10

BBQ Gas line installation

Would Highly recommend Dwayne and his team.
They responded to calls quickly and answered all of my questions.

They properly communicated onsite installation date and time. The installation was neat and tidy.

Great Job!!!

Thanks,
James

Approximate cost of services:
$400.00
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Company Response

Thank you for the review James. Much appreciated and happy to always help out.

Private User
Private User
Private User reviews Oshawa, ON
10/10

HVAC service

I was using Coolflame for all our Cash 4 You Durham stores for the past 5 years.Never had a better service with any other HVAC company before.
Fast,efficient,reliable,moderately and very affordably priced!Lowe the owner Dwayne and all the guys who work for this company.Recommend for anyone:business or home.
Kirill

Approximate cost of services:
$450.00
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Company Response

Thanks Kirill for the review. We appreciate the support and we tend to keep up with all of the above said, with everyone:) Thanks Again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cool Flame Heating And Cooling

Cool Flame Heating and Cooling is a full service heating and air conditioning company. Whether you need a full heating and/or air conditioning install or you need your units cleaned out, we can do that!

Cleaning and Maintenances
Furnace and AC Installation/Service
Hot Water Heater Installation/Service
Pool Heater Installation/Service
Oil / Electric to Gas Conversion
Duct Work
Custom sheet metal
BBQ / Stove / Dryer Gas Lines
WE NOW DO DUCT CLEANING!!

Call us or message us today for a free a estimate and to book an appointment.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Air conditioners, Hot Water Tanks, Tankless water heaters, FirePlaces, Pool heaters, Humidifiers, HRV's, Thermostats, Boilers, Heat pumps, Ductless split systems,
SERVICES
Installations, Service and Maintenance of Furnaces, Air Conditioning, Hot Water Tanks, Tankless Water Heaters, FirePlaces, Boilers, Ductless Split systems, Heat Pumps, Gas Dryers/Stoves/BBQ's, Humidifiers, Thermostats, Air Cleaners. Installation of gas piping of all propane and Natural Gas appliances. Custom Duct Work Installation. Rental Furnaces, A/C's, Hot Water Tanks and Tankless through Enercare Solutions.
BRANDS
We can service all makes and models of hvac equipment. The brands we install are: ICP.com, Tempstar, Keeprite, Maratherm Rinnai, Triangle tube combi boilers, Continental fireplaces, RayPak, Sta-Rite, Pentair, General Aire 1042, Vanee, Honeywell, White Rodgers, Sensi thermostats, Bradford White, HTP, Slant/Fin, LG, Rheem, GSW.
SPECIALITIES
Furnace installation, Air conditioning installation, Fireplace installation, Hot water heater installation, Pool heater installations, Service on all brands of equipment, Gas line installations.
WEBSITE
http://www.coolflame.ca
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, American Express, Cash
LICENSES
Gas Technician 2, 313D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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