Cool Flame Heating And Cooling

Formerly DTM Heating and Cooling
Heating & Air Conditioning
1648 Taunton Rd Hampton ON L0B 1J0
Write a Review
Write a Review

HomeStars
Heating & Air Conditioning
Cool Flame Heating And Cooling
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Cool Flame Heating And Cooling

Average customer rating:
9.9 10 (112 reviews)

Sort by

Jennifer in Toronto
Jennifer in Toronto
3 reviews Blackstock, ON
10/10

A/C repair

Our a/c died on the hottest weekend of the year. Dwayne replied to me on a Sunday, and had his amazing tech Jeremy out to my house Monday morning. I have nothing but great things to say about this company and all involved - Ive used them for several jobs now and will continue to do so as the level of service is top notch!

Approximate cost of services:
$225.00
Was this review helpful?
Company Response

Thank you for the review Jennifer. Thanks for the repeat business and we will do our best to repeat the service experience.

Michael B in Pickering
Michael B in Pickering
2 reviews Pickering, ON
10/10

Water heater repair

They replaced a defective drain valve on my water heater with one that is much more robust. As always they were prompt, courteous, professional, and reasonably priced. We have used them for several repairs and projects and will continue doing so.

Approximate cost of services:
$146.00
Was this review helpful?
Company Response

Thanks for the review Michael. Always grateful for the continued business and the trust you have with us.

10/10

Top Notch HVAC for Durham region

Copied from my Google review
Dwayne and his team were the Hvac contractors for our Major home renovation. they were prompt, thorough and very professional. They went above and beyond the scope of what the reno called for. Their work is very neat and tidy, no sloppiness or corners cut.
Cool flame was originally called in to install gas piping and hook up a new Rangetop. The job quickly expanded to new bbq gas pipe, AC repair, cold air returns, new venting and a thermostat wiring repair. All done without any setbacks to the renovation timetable. I cannot recommend them enough

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thanks for the review Jesse. It was great to work with you and the contractor on your renovation. Enjoy your new space.

Mike in Horsham
Mike in Horsham
0 reviews Whitby, ON
10/10

New AC installed

I called Dwayne because my AC unit stopped cooling, as the unit was over 17 years old, I wanted a replacement installed.
Knowing we were in a heat wave, Dwayne arranged to fit me in within two days!
The two installers were very professional and had us up and running in no time. They then made sure everything was cleaned up neat and tidy.
I would most definitely recommend this company.
Thank you Dwayne, for your prompt and professional service!

Approximate cost of services:
$3,300.00
Was this review helpful?
Company Response

Thanks for the review Mike. It is wonderful to hear that the ac is up and running. Always a pleasure.

toni
toni
8 reviews Whitby, ON
10/10

Gas stove disconnect and reconnect

Amazing, Dwayne is a super nice guy I had some anxiety since the previous company we had a bad experience with and Dwayne was so reassuring, the two guys he sent were so nice, knowledgeable and protected all my floors and he was way cheaper than other companies. I will definitely use this company in the future. I HIGHLY recommend.

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

Thank you for the review Toni. I'm glad we could help out and make your experience better. We try not to be cheaper, just reasonable! Thanks again.

Maureen
Maureen
0 reviews Hampton, ON
10/10

Gas pipe under my Concrete front porch.

Dwayne. The Owner has been to my Hone whenever I needed Coolflame Service. The guys who work for him are very knowledgeable. Always a pleasure and helpful.
I feel Confident in there work.
And they are priced fair.
No complaints I will continue using there Service. Once they fix a problem. It’s fixed.
Great Company.

Approximate cost of services:
$425.00
Was this review helpful?
Company Response

Thanks for the review Maureen. Always a pleasure:)

Sean
Sean
0 reviews Hampton, ON
10/10

Furnace Repair

Dwayne and his team were very professional. Solved problem quickly. They replaced my air conditioner a couple of years ago and gave me options on the replacement or repair. I will only use them.

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Thanks for the review Sean. We appreciate the confidence you have with us.

Fatima
Fatima
0 reviews Ajax, ON
10/10

Gas line installation

Dwayne came highly recommended. He is very professional and responsive. Him and his team are amazing and we will recommend him to anyone.

Approximate cost of services:
$508.00
Was this review helpful?
Company Response

Thanks for the review Fatima. Enjoy your new home and cooking with natural gas:)

Charlotte in Woodbridge
Charlotte in Woodbridge
1 review Vaughan, ON
10/10

Furnace repair

Dwayne is so quick to respond and provides prompt and expert service. He is always so helpful and sent someone out to inspect my furnace within the hour of my call. The issue was taken care of quickly and effectively. I always trust Dwayne and his team for my heating/cooling needs. Thanks again for your amazing service!

Approximate cost of services:
$242.00
Was this review helpful?
Company Response

Thank you for the review Charlotte. We try to do the best we can with the availability we have! Thanks again!

P&C Secord
P&C Secord
1 review Bowmanville, ON
10/10

Service

Dwayne has been providing services to us for many years. We highly recommend this company. Dwayne and all his staff are amazing. They always respond quickly. Dwayne explains thoughly what the issue is. All staff are friendly and pricing is reasonable. We feel very lucky to have found this company!!! Paul and Carol Secord

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thanks for the review! We are always happy to help out when needed. thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cool Flame Heating And Cooling

Cool Flame Heating and Cooling is a full service heating and air conditioning company. Whether you need a full heating and/or air conditioning install or you need your units cleaned out, we can do that!

Cleaning and Maintenances
Furnace and AC Installation/Service
Hot Water Heater Installation/Service
Pool Heater Installation/Service
Oil / Electric to Gas Conversion
Duct Work
Custom sheet metal
BBQ / Stove / Dryer Gas Lines
WE NOW DO DUCT CLEANING!!

Call us or message us today for a free a estimate and to book an appointment.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Air conditioners, Hot Water Tanks, Tankless water heaters, FirePlaces, Pool heaters, Humidifiers, HRV's, Thermostats, Boilers, Heat pumps, Ductless split systems,
SERVICES
Installations, Service and Maintenance of Furnaces, Air Conditioning, Hot Water Tanks, Tankless Water Heaters, FirePlaces, Boilers, Ductless Split systems, Heat Pumps, Gas Dryers/Stoves/BBQ's, Humidifiers, Thermostats, Air Cleaners. Installation of gas piping of all propane and Natural Gas appliances. Custom Duct Work Installation. Rental Furnaces, A/C's, Hot Water Tanks and Tankless through Enercare Solutions.
BRANDS
We can service all makes and models of hvac equipment. The brands we install are: ICP.com, Tempstar, Keeprite, Maratherm Rinnai, Triangle tube combi boilers, Continental fireplaces, RayPak, Sta-Rite, Pentair, General Aire 1042, Vanee, Honeywell, White Rodgers, Sensi thermostats, Bradford White, HTP, Slant/Fin, LG, Rheem, GSW.
SPECIALITIES
Furnace installation, Air conditioning installation, Fireplace installation, Hot water heater installation, Pool heater installations, Service on all brands of equipment, Gas line installations.
WEBSITE
http://www.coolflame.ca
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, American Express, Cash
LICENSES
Gas Technician 2, 313D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.