Cool Flame Heating And Cooling

Formerly DTM Heating and Cooling
Heating & Air Conditioning
1648 Taunton Rd Hampton ON L0B 1J0
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Cool Flame Heating And Cooling
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97%

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Reviews by rating (past 12 months)
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Reviews for Cool Flame Heating And Cooling

Average customer rating:
9.8 10 (60 reviews)

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Andrea G. in Ajax
Andrea G. in Ajax
5 reviews Ajax, ON
10/10

Furnace cleaned and a bonus repair

cool flame homestar logo.jpg Cool Flame Heating And Cooling
905-244-3861
1648 Taunton Rd
Hampton
ON
L0B 1J0
CANADA

I found Cool Flame on Home Stars when we needed our furnace cleaned. Dwayne returned my call promptly and Jeremy (?) did a great job, quick and clean. When I asked him to check out the humidifier that comes with the furnace, he found that it was not working at all and probably hadn't in years. The solenoid needed replacing. He got the part and it's been working well since. My husband and I have found this has made a big difference in how dry our skin is during the winter months and are grateful the problem was repaired. We used Cool Flame again for a small job a couple of months later and will call them again if needed. Great friendly service at a reasonable price.

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Sharon in Clarington
Sharon in Clarington
1 review Bowmanville, ON
10/10

Furnace stopped working

Called Dwayne early morning, left message that furnace had stopped working. Received call back very quickly. Dwayne said he could be out late morning. He arrived around 10 am, had the problem diagnosed and fixed in about 20 min. Dwayne was very efficient, friendly and certainly new what he was doing. I would highly recommend his services and will definitely call him again.

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Private User
Private User
Private User reviews Whitby, ON
10/10

Kitchen Appliance Installation

Dwayne and his team were really professional in walking me through the entire process of installing the gas kitchen top. They were prompt for the installation date and also quick to respond to questions. I have already referred them to my friends and would definitely recommend them to others

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Company Response

thank you for the review. Much appreciate the recommendations to others. Have a great day.

Eric Bell in Oshawa
Eric Bell in Oshawa
1 review Oshawa, ON
10/10

New Central Air Conditioning

Great to deal with from start to finish. Competetive prices, honest and easy to understand diagnostics and recommendations. Respectful and efficient staff, showed up on time, finished on time and did quality work. I'll be calling Dwayne when I need any furture HVAC work.

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Company Response

Glad we can help. Those are all the things we strive to do, all of the time. thanks again Eric.

Holly in Kawartha Lakes
Holly in Kawartha Lakes
1 review , ON
10/10

6 years of customer satisfaction

Oil to gas conversion. New Furnace & A/C.
T for BBQ & planning for all our possible gas needs. We pay rural hydro rates so being able to switch any appliance to gas was a priority.

Gas fireplace install.
* Approx 1 yr later, Dwayne was great with trouble shooting & providing instructions when some batteries were used up on a connection in fireplace.

Furnace cleaning & A/C maintenance. (A/C had to sit for awhile due to septic install.)
Price reflects recent service & tax. We received a discount.

Dwayne and his staff are great. Thanks!

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Company Response

Thanks Holly for the long time commitment:) Much appreciated!

Roger in Bowmanville
Roger in Bowmanville
2 reviews Bowmanville, ON
10/10

Gas line install

Cool flame was contracted by durham fibreglass to install the gas line for our new pool heater. His team showed up on time and did a very clean install. When done checked all other appliances to relight pilot lights. Much appreciated. Will use again if the need arises.

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Company Response

thanks for the wonderful review Roger.

Rodney
Rodney
1 review Burlington, ON
10/10

Gas Stove Installation

The gas stove installation I did went smooth and the price you quoted was very fair. Installed professionally with no hidden charges. I would recommend Dwayne for any gas work.

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Company Response

thanks for the review Rodney. It was our pleasure working with you. thanks again.

Joe from Oshawa
Joe from Oshawa
2 reviews Oshawa, ON
10/10

New A/C

Dwayne and the boys did a bang up job on the furnace a few years back. A/C conked so called him back in and now we're 2 for 2.
Dwayne is the guy. Is that thirty words?
Yeah, go with Cool Flame.

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Company Response

thanks Joe. much appreciated.

Amanda in Woodbridge
Amanda in Woodbridge
1 review Vaughan, ON
10/10

Pool heater and fire pit.

Great team of guys. Wonderful company. I would highly recommend them to anyone who needs something done. Very professional and honest. They just finished putting in a pool heater for us and will be coming back to hook up a fire pit as well. We are very happy with the work they did.

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Company Response

Hey Amanda. thank you. hope you are enjoying the pool. have a great summer.

Adrian in Mississauga
Adrian in Mississauga
2 reviews Markham, ON
10/10

Outdoor gas line for BBQ and Stove

These guys were awesome. They did the job in about an hour and checked to make sure everything was in working order after. They were priced lower than most companies. Would definitely recommend and use them in the future.

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Company Response

Thanks Adrian. Much appreciate the review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cool Flame Heating And Cooling

Cool Flame Heating and Cooling is a full service heating and air conditioning company. Whether you need a full heating and/or air conditioning install or you need your units cleaned out, we can do that!

Cleaning and Maintenance
Furnace and AC Installation/Service
Hot Water Heater Installation/Service
Pool Heater Installation/Service
Oil / Electric to Gas Conversion
Duct Work
Custom sheet metal
BBQ / Stove / Dryer Gas Lines
WE NOW DO DUCT CLEANING!!

Call us or message us today for a free a estimate and to book an appointment or you can download our free app from the Google Play Store or the AppStore!

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Air conditioners, Hot Water Tanks, Tankless water heaters, FirePlaces, Pool heaters, Humidifiers, HRV's, Thermostats, Boilers, Heat pumps, Ductless split systems,
SERVICES
Installations, Service and Maintenance of Furnaces, Air Conditioning, Hot Water Tanks, Tankless Water Heaters, FirePlaces, Boilers, Ductless Split systems, Heat Pumps, Gas Dryers/Stoves/BBQ's, Humidifiers, Thermostats, Air Cleaners. Installation of gas piping of all propane and Natural Gas appliances. Custom Duct Work Installation. Rental Furnaces, A/C's, Hot Water Tanks and Tankless through Enercare Solutions.
BRANDS
We can service all type of makes, but brands we install are: ICP, Keeprite, Rinnai, Takagi, Napoleon, RayPak, Sta-Rite, Pentair, General Aire 1042, Vanee, Honeywell, White Rodgers, Bradford White, HTP, Slant/Fin, LG, Rheem, GSW.
SPECIALITIES
Furnace installation, Air conditioning installation, Fireplace installation, Hot water heater installation, Pool heater installations, Service on all brands of equipment, Gas line installations
WEBSITE
http://www.coolflame.ca
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, Mastercard, Cheque, American Express, Cash
LICENSES
Gas Technician 2, 313D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.